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Message #110885
[Bug 1439418] Re: Failing to resume from suspend/standby
apport information
** Tags added: apport-collected utopic
** Description changed:
Fails to resume from suspend/standby for an Acer Aspire E1-772G. When
trying to resume there is a black blank screen with a white underscore
in the top left corner.
This worked in 13.10 but is broken in 14.04 and 14.10.
Suspend triggered by inactivity.
+ ---
+ ApportVersion: 2.14.7-0ubuntu8.2
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: olof 2115 F.... pulseaudio
+ /dev/snd/controlC0: olof 2115 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.10
+ HibernationDevice: RESUME=UUID=b6bc9763-31e8-4c3f-a81e-3f9fe461a134
+ InstallationDate: Installed on 2015-03-29 (3 days ago)
+ InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
+ MachineType: Acer Aspire E1-772G
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
+ RelatedPackageVersions:
+ linux-restricted-modules-3.16.0-33-generic N/A
+ linux-backports-modules-3.16.0-33-generic N/A
+ linux-firmware 1.138.1
+ Tags: utopic
+ Uname: Linux 3.16.0-33-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/11/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.00
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: EA70_HW
+ dmi.board.vendor: Acer
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.00:bd10/11/2013:svnAcer:pnAspireE1-772G:pvrV1.00:rvnAcer:rnEA70_HW:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: Aspire E1-772G
+ dmi.product.version: V1.00
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1439418/+attachment/4363811/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1439418
Title:
Failing to resume from suspend/standby
Status in linux package in Ubuntu:
Confirmed
Bug description:
Fails to resume from suspend/standby for an Acer Aspire E1-772G. When
trying to resume there is a black blank screen with a white underscore
in the top left corner.
This worked in 13.10 but is broken in 14.04 and 14.10.
Suspend triggered by inactivity.
---
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: olof 2115 F.... pulseaudio
/dev/snd/controlC0: olof 2115 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.10
HibernationDevice: RESUME=UUID=b6bc9763-31e8-4c3f-a81e-3f9fe461a134
InstallationDate: Installed on 2015-03-29 (3 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Acer Aspire E1-772G
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-33-generic N/A
linux-backports-modules-3.16.0-33-generic N/A
linux-firmware 1.138.1
Tags: utopic
Uname: Linux 3.16.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/11/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.00
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA70_HW
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.00:bd10/11/2013:svnAcer:pnAspireE1-772G:pvrV1.00:rvnAcer:rnEA70_HW:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E1-772G
dmi.product.version: V1.00
dmi.sys.vendor: Acer
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References