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[Bug 1438708] Re: frequent lockups asus g705js/GeForce GTX 870M

 

Relevant portion of syslog from a crash on Linux 3.17:

Apr  1 09:49:28 monster kernel: [   10.722076] nouveau E[  PGRAPH][0000:01:00.0] HUB_INIT timed out
Apr  1 09:49:28 monster kernel: [   10.722082] nouveau E[  PGRAPH][0000:01:00.0] 409000 - done 0x00000240
Apr  1 09:49:28 monster kernel: [   10.722087] nouveau E[  PGRAPH][0000:01:00.0] 409000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722091] nouveau E[  PGRAPH][0000:01:00.0] 409000 - stat 0x00000000 0x00000000 0x00000006 0x00000001
Apr  1 09:49:28 monster kernel: [   10.722094] nouveau E[  PGRAPH][0000:01:00.0] 502000 - done 0x00000300
Apr  1 09:49:28 monster kernel: [   10.722100] nouveau E[  PGRAPH][0000:01:00.0] 502000 - stat 0x00000000 0x00008c00 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722106] nouveau E[  PGRAPH][0000:01:00.0] 502000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722108] nouveau E[  PGRAPH][0000:01:00.0] 50a000 - done 0x00000300
Apr  1 09:49:28 monster kernel: [   10.722114] nouveau E[  PGRAPH][0000:01:00.0] 50a000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722120] nouveau E[  PGRAPH][0000:01:00.0] 50a000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722122] nouveau E[  PGRAPH][0000:01:00.0] 512000 - done 0x00000300
Apr  1 09:49:28 monster kernel: [   10.722128] nouveau E[  PGRAPH][0000:01:00.0] 512000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722134] nouveau E[  PGRAPH][0000:01:00.0] 512000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722136] nouveau E[  PGRAPH][0000:01:00.0] 51a000 - done 0x00000300
Apr  1 09:49:28 monster kernel: [   10.722142] nouveau E[  PGRAPH][0000:01:00.0] 51a000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722148] nouveau E[  PGRAPH][0000:01:00.0] 51a000 - stat 0x00000000 0x00000000 0x00000000 0x00000000
Apr  1 09:49:28 monster kernel: [   10.722149] nouveau E[  PGRAPH][0000:01:00.0] init failed, -16
Apr  1 09:49:32 monster NetworkManager[930]: <info> WiFi hardware radio set enabled
Apr  1 09:49:35 monster kernel: [   17.847450] ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140724/nsarguments-95)
Apr  1 09:49:35 monster kernel: [   17.847791] ACPI: \_SB_.PCI0.PEG0.PEGP: failed to evaluate _DSM
Apr  1 09:49:35 monster kernel: [   17.847795] ACPI Warning: \_SB_.PCI0.PEG0.PEGP._DSM: Argument #4 type mismatch - Found [Buffer], ACPI requires [Package] (20140724/nsarguments-95)
Apr  1 09:49:35 monster crontab[2536]: (root) LIST (root)
Apr  1 09:49:36 monster ntpd[2608]: ntpd 4.2.6p5@1.2349-o Fri Feb  6 15:24:12 UTC 2015 (1)
Apr  1 09:49:36 monster ntpd[2609]: proto: precision = 0.131 usec
Apr  1 09:49:36 monster ntpd[2609]: ntp_io: estimated max descriptors: 1024, initial socket boundary: 16
Apr  1 09:49:36 monster ntpd[2609]: unable to bind to wildcard address 0.0.0.0 - another process may be running - EXITING
Apr  1 09:49:36 monster puppet-agent[2071]: (/Stage[main]/Ntp::Service/Service[ntp]/ensure) ensure changed 'stopped' to 'running'
Apr  1 09:49:36 monster rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="760" x-info="http://www.rsyslog.com";] exiting on signal 15.
Apr  1 09:51:25 monster rsyslogd: [origin software="rsyslogd" swVersion="7.4.4" x-pid="895" x-info="http://www.rsyslog.com";] start
Apr  1 09:51:25 monster rsyslogd: rsyslogd's groupid changed to 104
Apr  1 09:51:25 monster rsyslogd: rsyslogd's userid changed to 101

-- at this point the system shows evidence of being rebooted --

Apr  1 09:51:25 monster kernel: [    0.000000] Initializing cgroup subsys cpuset
Apr  1 09:51:25 monster kernel: [    0.000000] Initializing cgroup subsys cpu
Apr  1 09:51:25 monster kernel: [    0.000000] Initializing cgroup subsys cpuacct


** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1438708

Title:
  frequent lockups asus g705js/GeForce GTX 870M

Status in The Linux Kernel:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Summary
  =======
  I think I am affected by this same bug, I have all the above systems and get hard lockups with Linux kernel 3.16 every 5 - 15 minutes.

  Attempted upgrading to (x)ubuntu 14.10 to see if this improved
  stability and laptop crashed so badly during the upgrade that it broke
  grub and had to be recovered with ubuntu boot-repair.  This alowed the
  system to boot and I was able to complete configuration with dkpg
  --configure -a --pending

  System still crashes every few minutes when running (x)ubuntu 14.10
  and about 50% of the time crashes before even reaching the login
  screen.  If I'm lucky attempting to swich VCs will resolve things but
  the system always crashes eventually and has to be powered off by
  holiding the power button for 10 seconds or via the magic sysreq key.
  No other key cominations work.

  Hardware
  ========
  I also have an Asus laptop with an Nvida card which is what led me to this bug report, the following hardware is present:
  * Laptop model Asus G750JS (ASUS-NotebookSKU)
  * GK104M [GeForce GTX 870M]
  * 4th Gen Core Processor Integrated Graphics Controller (i915 - not used)
  * BCM4352 802.11ac Wireless Network Adapter
  * QCA8171 Gigabit Ethernet

  BIOS/DMI information
  ==================
  I tried flashing the latest BIOS from (http://www.asus.com/Notebooks_Ultrabooks/ASUS_ROG_G750JS/HelpDesk_Download/) but it didn't fix anything.

  Running the commands listed above gives:
  $ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
  G750JS.208
  07/17/2014

  Driver info
  ========
  This problem occurs with both the nouveau and nvidia drivers:
  rc  nvidia-331-updates                          331.113-0ubuntu0.0.4 (removed by "additional drivers" application)
  ii  xserver-xorg-video-nouveau                  1:1.0.11-1ubuntu2 

  Workaround
  ==========
  This configuration is rock solid on kernel 3.13.  I was able to boot to a previously installed kernel (3.13.0-44-generic) and the system performs as expected and is stable.

  Debug info
  =========
  The system has been generating a bunch of problem reports too so I've been clicking the submit button.  Happy to rovide futher info or try a few experiments to get this resolved.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-33-generic 3.16.0-33.44
  ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
  Uname: Linux 3.16.0-33-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  geoff      3257 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Wed Apr  1 01:05:31 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-09-23 (189 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: ASUSTeK COMPUTER INC. G750JS
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic.efi.signed root=UUID=3fc94323-d40a-42ca-87c7-28a9e52ebcf4 ro recovery nomodeset
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-33-generic N/A
   linux-backports-modules-3.16.0-33-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2015-03-29 (2 days ago)
  dmi.bios.date: 07/17/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G750JS.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G750JS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG750JS.208:bd07/17/2014:svnASUSTeKCOMPUTERINC.:pnG750JS:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG750JS:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: G750JS
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References