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Message #110992
[Bug 1439694] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1439694
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1439694
Title:
Can not connect to Nexus 4 device (Android 5.1)
Status in linux package in Ubuntu:
Incomplete
Bug description:
I can not connect to an nexus 4 device with current vivid. I see the
following messages in syslog:
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.132021] usb 1-3: new high-speed USB device number 16 using xhci_hcd
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.261235] usb 1-3: New USB device found, idVendor=18d1, idProduct=4ee7
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.261241] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.261243] usb 1-3: Product: Nexus 4
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.261245] usb 1-3: Manufacturer: LGE
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.261248] usb 1-3: SerialNumber: 007a279647d4254f
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.276487] usb 1-3: USB disconnect, device number 16
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.548230] usb 1-3: new high-speed USB device number 17 using xhci_hcd
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.677291] usb 1-3: New USB device found, idVendor=18d1, idProduct=4ee7
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.677296] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.677298] usb 1-3: Product: Nexus 4
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.677300] usb 1-3: Manufacturer: LGE
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.677301] usb 1-3: SerialNumber: 007a279647d4254f
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.689716] usb 1-3: USB disconnect, device number 17
Apr 2 15:16:39 benediktZ50-70 kernel: [ 3492.960443] usb 1-3: new high-speed USB device number 18 using xhci_hcd
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.089519] usb 1-3: New USB device found, idVendor=18d1, idProduct=4ee7
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.089524] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.089526] usb 1-3: Product: Nexus 4
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.089528] usb 1-3: Manufacturer: LGE
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.089529] usb 1-3: SerialNumber: 007a279647d4254f
Apr 2 15:16:40 benediktZ50-70 mtp-probe: checking bus 1, device 18: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-3"
Apr 2 15:16:40 benediktZ50-70 mtp-probe: bus: 1, device: 18 was not an MTP device
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.103095] usb 1-3: USB disconnect, device number 18
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.372719] usb 1-3: new high-speed USB device number 19 using xhci_hcd
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.501867] usb 1-3: New USB device found, idVendor=18d1, idProduct=4ee7
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.501872] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.501874] usb 1-3: Product: Nexus 4
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.501876] usb 1-3: Manufacturer: LGE
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.501877] usb 1-3: SerialNumber: 007a279647d4254f
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.525156] usb 1-3: USB disconnect, device number 19
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.796966] usb 1-3: new high-speed USB device number 20 using xhci_hcd
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.925705] usb 1-3: New USB device found, idVendor=18d1, idProduct=4ee7
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.925709] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.925711] usb 1-3: Product: Nexus 4
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.925712] usb 1-3: Manufacturer: LGE
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.925714] usb 1-3: SerialNumber: 007a279647d4254f
Apr 2 15:16:40 benediktZ50-70 kernel: [ 3493.937356] usb 1-3: USB disconnect, device number 20
Apr 2 15:16:41 benediktZ50-70 kernel: [ 3494.209206] usb 1-3: new high-speed USB device number 21 using xhci_hcd
Apr 2 15:16:41 benediktZ50-70 kernel: [ 3494.338672] usb 1-3: New USB device found, idVendor=18d1, idProduct=4ee7
Apr 2 15:16:41 benediktZ50-70 kernel: [ 3494.338677] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Apr 2 15:16:41 benediktZ50-70 kernel: [ 3494.338679] usb 1-3: Product: Nexus 4
Apr 2 15:16:41 benediktZ50-70 kernel: [ 3494.338681] usb 1-3: Manufacturer: LGE
Apr 2 15:16:41 benediktZ50-70 kernel: [ 3494.338682] usb 1-3: SerialNumber: 007a279647d4254f
Apr 2 15:16:41 benediktZ50-70 mtp-probe: checking bus 1, device 21: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-3"
Apr 2 15:16:41 benediktZ50-70 mtp-probe: bus: 1, device: 21 was not an MTP device
Apr 2 15:16:41 benediktZ50-70 kernel: [ 3494.351098] usb 1-3: USB disconnect, device number 21
I will test with a new upstream kernel shortly.
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References