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[Bug 1439418] Re: Failing to resume from suspend/standby

 

olof, could you please test the latest upstream kernel available from
the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-1.03
** Tags added: latest-bios-1.03

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1439418

Title:
  Failing to resume from suspend/standby

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Fails to resume from suspend/standby for an Acer Aspire E1-772G. When
  trying to resume there is a black blank screen with a white underscore
  in the top left corner.

  This worked in 13.10 but is broken in 14.04 and 14.10.

  Suspend triggered by inactivity.
  --- 
  ApportVersion: 2.14.7-0ubuntu8.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  olof       2115 F.... pulseaudio
   /dev/snd/controlC0:  olof       2115 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.10
  HibernationDevice: RESUME=UUID=b6bc9763-31e8-4c3f-a81e-3f9fe461a134
  InstallationDate: Installed on 2015-03-29 (3 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Acer Aspire E1-772G
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-33.44-generic 3.16.7-ckt7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-33-generic N/A
   linux-backports-modules-3.16.0-33-generic  N/A
   linux-firmware                             1.138.1
  Tags:  utopic
  Uname: Linux 3.16.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/11/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.00
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA70_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.00:bd10/11/2013:svnAcer:pnAspireE1-772G:pvrV1.00:rvnAcer:rnEA70_HW:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-772G
  dmi.product.version: V1.00
  dmi.sys.vendor: Acer

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