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[Bug 1372393] Re: [Acer Aspire E5-572G] touchpad not recognised

 

Hello Po-Hsu Lin (cypressyew)!

Yes indeed, I mentioned  only touching not clicking...

Concernig the "bug 1188025" that you mentioned it writes that is fixed
on kernel 3.13, and I think this the default kernel for ubuntu, which
did not recognise it at all

Concerning the link [1] that you mentioned, I took a quick view and do you suggest to follow this guide?
If yes I would like you help because I am afraid that I will mess it up..

Firstly in this guide is mentioned of configuring the file
50-synaptics.conf which is located to
/etc/X11/xorg.conf.d/50-synaptics.conf but in my system there is no such
a file there, but (by searching on root) I found that on
/usr/share/X11/xorg.conf.d/50-synaptics.conf.

Now I am going to show you the contents of this file, and If you think
this is the solution of the problem you could suggest me what to do
next...

####################################################################################


# Example xorg.conf.d snippet that assigns the touchpad driver
# to all touchpads. See xorg.conf.d(5) for more information on
# InputClass.
# DO NOT EDIT THIS FILE, your distribution will likely overwrite
# it when updating. Copy (and rename) this file into
# /etc/X11/xorg.conf.d first.
# Additional options may be added in the form of
#   Option "OptionName" "value"
#
Section "InputClass"
        Identifier "touchpad catchall"
        Driver "synaptics"
        MatchIsTouchpad "on"
# This option is recommend on all Linux systems using evdev, but cannot be
# enabled by default. See the following link for details:
# http://who-t.blogspot.com/2010/11/how-to-ignore-configuration-errors.html
      MatchDevicePath "/dev/input/event*"
EndSection

Section "InputClass"
        Identifier "touchpad ignore duplicates"
        MatchIsTouchpad "on"
        MatchOS "Linux"
        MatchDevicePath "/dev/input/mouse*"
        Option "Ignore" "on"
EndSection

# This option enables the bottom right corner to be a right button on
# non-synaptics clickpads.
# This option is only interpreted by clickpads.
Section "InputClass"
        Identifier "Default clickpad buttons"
        MatchDriver "synaptics"
        Option "SoftButtonAreas" "50% 0 82% 0 0 0 0 0"
#       To disable the bottom edge area so the buttons only work as buttons,
#       not for movement, set the AreaBottomEdge
#       Option "AreaBottomEdge" "82%"
EndSection

# This option disables software buttons on Apple touchpads.
# This option is only interpreted by clickpads.
Section "InputClass"
        Identifier "Disable clickpad buttons on Apple touchpads"
        MatchProduct "Apple|bcm5974"
        MatchDriver "synaptics"
        Option "SoftButtonAreas" "0 0 0 0 0 0 0 0"
EndSection

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https://bugs.launchpad.net/bugs/1372393

Title:
  [Acer Aspire E5-572G] touchpad not recognised

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello! 
  I recently bought an acer aspire e15 e5-572g-5577 notebook, I have installed Ubuntu 14.04 and the touchpad doesn't work at all..
  It is not even recognised as a device..

  The results of the command 
             xinput

  
  are the following:

  
  ⎡ Virtual core pointer                       id=2   [master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer                 id=4   [slave  pointer  (2)]
  ⎜   ↳ Microsoft Microsoft 3-Button Mouse with IntelliEye(TM)   id=13   [slave  pointer  (2)]
  ⎜   ↳                                            id=11   [slave  pointer  (2)]
  ⎣ Virtual core keyboard                      id=3   [master keyboard (2)]
      ↳ Virtual core XTEST keyboard                id=5   [slave  keyboard (3)]
      ↳ Power Button                               id=6   [slave  keyboard (3)]
      ↳ Video Bus                                  id=7   [slave  keyboard (3)]
      ↳ Power Button                               id=8   [slave  keyboard (3)]
      ↳ Sleep Button                               id=9   [slave  keyboard (3)]
      ↳ Video Bus                                  id=10   [slave  keyboard (3)]
      ↳ HD WebCam                                  id=12   [slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard               id=14   [slave  keyboard (3)]
      ↳ Acer WMI hotkeys                           id=15   [slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  orestis    1552 F.... pulseaudio
   /dev/snd/controlC0:  orestis    1552 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Sep 22 13:42:19 2014
  HibernationDevice: RESUME=UUID=0ec84fc4-a87c-47bf-adc5-5bd6aee008cc
  InstallationDate: Installed on 2014-09-14 (8 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire E5-572G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-35-generic root=UUID=99c477f1-d6a3-48d8-acca-329f9aa62f46 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/30/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.01
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HWS
  dmi.board.vendor: Acer
  dmi.board.version: V1.01
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd05/30/2014:svnAcer:pnAspireE5-572G:pvrV1.01:rvnAcer:rnEA50_HWS:rvrV1.01:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-572G
  dmi.product.version: V1.01
  dmi.sys.vendor: Acer

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