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[Bug 1441104] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1441104

Title:
  USB 3.0 storage safely remove issue: re-detect the device(that I have
  removed already) soon

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an USB 3.0 Hard Disk and  an USB 3.0 Flash storage.
  And I have an 4GB micro sd with USB 2.0 sd card. But I do not have 2.0 USB storage or 2.0 usb hard disk.

  OK, let me describe this issue:

  (1) I plug in my USB 3.0 flash storage to my pc's USB 3.0 port.
  (2) My computer detect my storage soon and automatically mount it.
  $ df -h
  ...
  /dev/sdc1                     30G   17G   13G   57% /media/chen/MyFlash

  (3) I ummount it and safely remove it, and run df -h, you will see it:
  $ sudo umount /dev/sdc1
  [sudo] password for chen:
  ...
  $ sudo udisks --detach /dev/sdc
  $ df -h
  ...
  /dev/sdc1                     30G   17G   13G   57% /media/chen/MyFlash

  (4)Oops, The issue is an nightmare!!   :( Please see the log )
  $ sudo lspci -vnvn > lspci-vnvn.usbstorage_usb3.0.log

  
  ========================================================
  The behavior of my USB 3.0 Hard disk is same.

  (1) I plug in my USB 3.0 Hard disk to my pc's USB 3.0 port( the same port ).
  (2) My computer detect my storage soon and automatically mount it.
  $ df -h
  ...
  /dev/sdc1                    932G  205M  932G    1% /media/chen/陈家胜

  (3) I ummount it and safely remove it, and run df -h, you will see it:
  $ sudo umount /dev/sdc1
  [sudo] password for chen:
  ...
  $ sudo udisks --detach /dev/sdc
  $ df -h
  ...
  /dev/sdc1                    932G  205M  932G    1% /media/chen/陈家胜

  (4) :( Please see the log:
  $ sudo lspci -vnvn > lspci-vnvn.usbharddisk_usb3.0.log

  
  (5)And I just realize lspci have no information usb storage, so:
  $ lsusb > lsusb3.0harddisk.log

  (6)I unplug my HD and plug in my storage.
  $ lsusb > lsusb3.0storage.log

  #It's so strange that lsusb show my usb storage "Kingston Technology Company Inc.", But
  #my usb storage is "Teclast CoolFlash USB3.0". OK, that may not be important.

  
  =====================================================================================
  And Have a try that plug in my micro sd card with card reader to USB 3.0 port( the same port ):

  (1) plug in my micro sd card , and :
  $ df -h
  ...
  /dev/sdd4                    3.7G   38M  3.7G    2% /media/chen/DiskGenius
  (2) lsusb:
  $ lsusb 
  ( because i plug in my USB Storage to another usb 3.0 port, so my sd card is /dev/sdd4 )
  ( Why i plug in my USB Storage is that i want get string of "Teclast CoolFlash USB3.0" )
  ( from gnome-disks And I forgot unplug it...)
  Bus 002 Device 002: ID 8087:8000 Intel Corp. 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 002: ID 8087:8008 Intel Corp. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 013: ID 13fe:5500 Kingston Technology Company Inc. 
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 004: ID 8087:07dc Intel Corp. 
  Bus 003 Device 003: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter
  Bus 003 Device 002: ID 24ae:2000  
  Bus 003 Device 008: ID 05e3:0723 Genesys Logic, Inc. GL827L SD/MMC/MS Flash Card Reader
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  (3)And then unmount and safely remove my sd card and ... :
  chen@chen-Server:~/bug$ df -h
  文件系统                     容量  已用  可用 已用% 挂载点
  ...
  /dev/sdd4                    3.7G   38M  3.7G    2% /media/chen/DiskGenius

  chen@chen-Server:~/bug$ lsusb
  Bus 002 Device 002: ID 8087:8000 Intel Corp. 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 002: ID 8087:8008 Intel Corp. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 013: ID 13fe:5500 Kingston Technology Company Inc. 
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 004: ID 8087:07dc Intel Corp. 
  Bus 003 Device 003: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter
  Bus 003 Device 002: ID 24ae:2000  
  Bus 003 Device 008: ID 05e3:0723 Genesys Logic, Inc. GL827L SD/MMC/MS Flash Card Reader
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  chen@chen-Server:~/bug$ sudo umount /dev/sdd4
  [sudo] password for chen: 
  chen@chen-Server:~/bug$ sudo udisks --detach /dev/sdc
  chen@chen-Server:~/bug$ sudo udisks --detach /dev/sdd
  chen@chen-Server:~/bug$ lsusb
  Bus 002 Device 002: ID 8087:8000 Intel Corp. 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 002: ID 8087:8008 Intel Corp. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 014: ID 13fe:5500 Kingston Technology Company Inc. 
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 004: ID 8087:07dc Intel Corp. 
  Bus 003 Device 003: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter
  Bus 003 Device 002: ID 24ae:2000  
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  (You can see I did a mistake, I udisks --detach /dev/sdc ... I hopt that not distract you ...)
  (And the led of card reader if off )

  
  ===================================================================================================
  let's see what happen when I plug in my USB3.0 Flash Storage into USB 2.0 port:

  (1)Plug in USB 3.0 Flash storage into USB 2.0 port
  chen@chen-Server:~/bug$ df -h
  文件系统                     容量  已用  可用 已用% 挂载点
  ...
  /dev/sdc1                     30G   17G   13G   57% /media/chen/MyFlash
  chen@chen-Server:~/bug$ lsusb
  Bus 002 Device 002: ID 8087:8000 Intel Corp. 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 002: ID 8087:8008 Intel Corp. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 009: ID 8087:07dc Intel Corp. 
  Bus 003 Device 003: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter
  Bus 003 Device 002: ID 24ae:2000  
  Bus 003 Device 010: ID 13fe:5500 Kingston Technology Company Inc. 
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  (2)And unmount and safely remove it:
  chen@chen-Server:~/bug$ sudo umount /dev/sdc1
  chen@chen-Server:~/bug$ sudo udisks --detach /dev/sdc
  chen@chen-Server:~/bug$ lsusb
  Bus 002 Device 002: ID 8087:8000 Intel Corp. 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 001 Device 002: ID 8087:8008 Intel Corp. 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 003 Device 009: ID 8087:07dc Intel Corp. 
  Bus 003 Device 003: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter
  Bus 003 Device 002: ID 24ae:2000  
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  chen@chen-Server:~/bug$ 
  (The led of FLASH storage is off)

  
  =================================================
  I have a try agagin:
  I push in USB 3.0 Flash storage into USB 3.0 Port. I unmount and safely remove it.
  The led of Flash Storage ==> on ==> off =(after 0.7 second)=> on.
  This operation , I won't do it on my Hard Disk......
  and it seem some problems with my hard disk [ASMedia Technology Inc. ASMedia 2105 SATA bridge] between usb 2.0 driver    ;)

  =================================================
  OK, That's my USB 3.0 issue

  ==================================================
  chen@chen-Server:~/bug$ uname -a
  Linux chen-Server 3.13.0-48-generic #80-Ubuntu SMP Thu Mar 12 11:16:15 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
  chen@chen-Server:~/bug$ cat /etc/issue
  Ubuntu 14.04.2 LTS \n \l
  chen@chen-Server:~/bug$ cat /proc/cpuinfo > cpuinfo.log

  about the log, I tar then into dir bug ==> bug.tar

  If you need other information, just tell me.
  But I have no ieda that more information i should provide. I not often report bugs.

  OK.
  Best Regards,
  Weiqi Chen.

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