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[Bug 950056] Re: Reboot hangs on Dell OptiPlex 780 (board 03NVJ6); reboot=bios works around

 

Ben Harris, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  Reboot hangs on Dell OptiPlex 780 (board 03NVJ6); reboot=bios works
  around

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Running 11.10 on a Dell OptiPlex 780.  More than half the time when I
  reboot (e.g. by running "reboot" as root), the system will hang just
  after displaying the "now restarting" message, and not reboot.  Adding
  "reboot=bios" to the kernel command line seems to solve this problem:
  four reboots in a row have been successful.  I have tried updating to
  the latest BIOS (revision A12), and that hasn't made any difference.

  This seems to be an equivalent problem to #488319 (OptiPlex 760) and
  #115011 (OptiPlex 745).  I've found other references to the problem
  here:

  <https://wiki.inf.ed.ac.uk/DICE/F13Upgrade> (apparently solved by reboot=bios)
  <http://fogproject.org/forum/threads/tftpboot-restart-problems.238/> (apparently solved by changing kernel)

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: linux-image-3.0.0-16-generic 3.0.0-16.28
  ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
  Uname: Linux 3.0.0-16-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 1.23-0ubuntu4
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1535 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf7adc000 irq 50'
     Mixer name	: 'Analog Devices AD1984A'
     Components	: 'HDA:11d4194a,10280420,00100400'
     Controls      : 34
     Simple ctrls  : 20
  Date: Thu Mar  8 16:18:22 2012
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111011)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: Dell Inc. OptiPlex 780
  ProcEnviron:
   LANGUAGE=en_GB:
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-16-generic root=UUID=21453ce7-2d21-43c9-bc33-a496207cee55 ro quiet splash reboot=bios vt.handoff=7
  PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.0.0-16-generic N/A
   linux-backports-modules-3.0.0-16-generic  N/A
   linux-firmware                            1.60
  RfKill:
   
  SourcePackage: linux
  StagingDrivers: mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/09/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.name: 03NVJ6
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 15
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd12/09/2011:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn03NVJ6:rvrA00:cvnDellInc.:ct15:cvr:
  dmi.product.name: OptiPlex 780
  dmi.sys.vendor: Dell Inc.

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