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Message #11170
[Bug 950056] Re: Reboot hangs on Dell OptiPlex 780 (board 03NVJ6); reboot=bios works around
Ben Harris, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .
If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:
apport-collect -p linux <replace-with-bug-number>
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/950056
Title:
Reboot hangs on Dell OptiPlex 780 (board 03NVJ6); reboot=bios works
around
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Running 11.10 on a Dell OptiPlex 780. More than half the time when I
reboot (e.g. by running "reboot" as root), the system will hang just
after displaying the "now restarting" message, and not reboot. Adding
"reboot=bios" to the kernel command line seems to solve this problem:
four reboots in a row have been successful. I have tried updating to
the latest BIOS (revision A12), and that hasn't made any difference.
This seems to be an equivalent problem to #488319 (OptiPlex 760) and
#115011 (OptiPlex 745). I've found other references to the problem
here:
<https://wiki.inf.ed.ac.uk/DICE/F13Upgrade> (apparently solved by reboot=bios)
<http://fogproject.org/forum/threads/tftpboot-restart-problems.238/> (apparently solved by changing kernel)
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-16-generic 3.0.0-16.28
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Uname: Linux 3.0.0-16-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lightdm 1535 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf7adc000 irq 50'
Mixer name : 'Analog Devices AD1984A'
Components : 'HDA:11d4194a,10280420,00100400'
Controls : 34
Simple ctrls : 20
Date: Thu Mar 8 16:18:22 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111011)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 780
ProcEnviron:
LANGUAGE=en_GB:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-16-generic root=UUID=21453ce7-2d21-43c9-bc33-a496207cee55 ro quiet splash reboot=bios vt.handoff=7
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.0.0-16-generic N/A
linux-backports-modules-3.0.0-16-generic N/A
linux-firmware 1.60
RfKill:
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/09/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 03NVJ6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd12/09/2011:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn03NVJ6:rvrA00:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
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