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[Bug 1402446] Re: package linux-image-3.16.0-28-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1402446@xxxxxxxxxxxxxxxxxx>
Date: Wed, 08 Apr 2015 15:47:25 -0000
Reply-to: Bug 1402446 <1402446@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux-lts-utopic (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1402446

Title:
  package linux-image-3.16.0-28-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux-lts-utopic package in Ubuntu:
  Confirmed

Bug description:
  Trying to upgrade with Synaptic.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-28-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic i686
  ApportVersion: 2.14.1-0ubuntu3.6
  AptOrdering:
   linux-image-3.16.0-28-generic: Install
   linux-image-3.16.0-28-generic: Configure
  Architecture: i386
  Date: Sun Dec 14 15:52:31 2014
  DpkgTerminalLog:
   Preparing to unpack .../linux-image-3.16.0-28-generic_3.16.0-28.37~14.04.1_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive /var/cache/apt/archives/linux-image-3.16.0-28-generic_3.16.0-28.37~14.04.1_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.16.0-28-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  InstallationDate: Installed on 2013-11-25 (384 days ago)
  InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423)
  SourcePackage: linux-lts-utopic
  Title: package linux-image-3.16.0-28-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2014-12-14 (0 days ago)

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