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[Bug 1423413] Re: [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all

 

** Changed in: linux (Ubuntu)
     Assignee: (unassigned) => Seth Forshee (sforshee)

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Title:
  [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all

Status in Dell Sputnik:
  Fix Committed
Status in linux package in Ubuntu:
  Triaged

Bug description:
  Note that I am forcing the audio into HDA mode. (It has two modes: HDA
  and I2S.) In HDA mode, audio out works. The mic is known with a
  previous version of ALSA (Sept 3 2014 snapshot).

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.18.0-13.14-generic 3.18.5
  Uname: Linux 3.18.0-13-generic x86_64
  ApportVersion: 2.16.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   jared      4299 F...m arecord
   /dev/snd/pcmC1D0p:   jared      2929 F...m pulseaudio
   /dev/snd/controlC1:  jared      2929 F.... pulseaudio
   /dev/snd/controlC0:  jared      2929 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Feb 18 19:40:01 2015
  InstallationDate: Installed on 2014-11-03 (107 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaRecordingPlaybackStderr: o p e n ( ) :   N o   s u c h   f i l e   o r   d i r e c t o r y
  Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
  Symptom_AlsaRecordingTestStderr: a r e c o r d :   m a i n : 7 2 2 :   a u d i o   o p e n   e r r o r :   D e v i c e   o r   r e s o u r c e   b u s y
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0c:   jared      4299 F...m arecord
   /dev/snd/controlC1:  jared      2929 F.... pulseaudio
   /dev/snd/controlC0:  jared      2929 F.... pulseaudio
  Symptom_Jack: Mic, Internal
  Symptom_Type: No sound at all
  Title: [XPS 13 9343, Realtek ALC3263, Mic, Internal] No sound at all
  UpgradeStatus: Upgraded to vivid on 2015-01-08 (41 days ago)
  dmi.bios.date: 02/03/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0144PA
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X04
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/03/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0144PA:rvrX04:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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