kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #112175
[Bug 1442549] Re: Mouse randomly stops working
Thanks Christopher, I've actually noticed myself when scrolling through
dmesg that my BIOS is outdated and I'm already working on upgrading it.
I'll update when it's done.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1442549
Title:
Mouse randomly stops working
Status in linux package in Ubuntu:
Incomplete
Bug description:
I'm getting:
$ dmesg | tail
[14462.953440] hid-generic 0003:046D:C068.0006: can't reset device, 0000:00:1a.0-1.1/input1, status -32
[14463.026461] hid-generic 0003:046D:C068.0005: can't reset device, 0000:00:1a.0-1.1/input0, status -32
[14463.185343] hid-generic 0003:046D:C068.0006: can't reset device, 0000:00:1a.0-1.1/input1, status -32
[14463.258490] hid-generic 0003:046D:C068.0005: can't reset device, 0000:00:1a.0-1.1/input0, status -32
[14463.417513] hid-generic 0003:046D:C068.0006: can't reset device, 0000:00:1a.0-1.1/input1, status -32
[14463.490441] hid-generic 0003:046D:C068.0005: can't reset device, 0000:00:1a.0-1.1/input0, status -32
[14463.841907] hid-generic 0003:046D:C068.0006: can't reset device, 0000:00:1a.0-1.1/input1, status -32
[14463.909385] hid-generic 0003:046D:C068.0005: can't reset device, 0000:00:1a.0-1.1/input0, status -32
from my Logitech G500 mouse.
Reconnecting to the same USB port doesn't help. When this happened to
me, the mouse was connected to usb 1-1.2. When reconnecting to usb
1-1.2 or usb 1-1.1 the mouse still seems dead (its lights are on
though) and dmesg says:
$ dmesg | tail
[14706.025327] usb 1-1.2: new full-speed USB device number 11 using ehci-pci
[14706.122374] usb 1-1.2: New USB device found, idVendor=046d, idProduct=c068
[14706.122387] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[14706.122394] usb 1-1.2: Product: G500
[14706.122400] usb 1-1.2: Manufacturer: Logitech
[14706.122404] usb 1-1.2: SerialNumber: 2F1179246A0018
[14706.126257] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/0003:046D:C068.0017/input/input39
[14706.126926] hid-generic 0003:046D:C068.0017: input,hidraw0: USB HID v1.11 Mouse [Logitech G500] on usb-0000:00:1a.0-1.2/input0
[14706.140136] input: Logitech G500 as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.1/0003:046D:C068.0018/input/input40
[14706.140594] hid-generic 0003:046D:C068.0018: input,hiddev0,hidraw1: USB HID v1.11 Keyboard [Logitech G500] on usb-0000:00:1a.0-1.2/input1
When reconnecting to usb 2-1.2 or usb 2-1.1 the mouse works fine.
Dmesg output:
$ dmesg | tail
[14601.933885] usb 2-1.1: new full-speed USB device number 13 using ehci-pci
[14602.030393] usb 2-1.1: New USB device found, idVendor=046d, idProduct=c068
[14602.030406] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[14602.030414] usb 2-1.1: Product: G500
[14602.030420] usb 2-1.1: Manufacturer: Logitech
[14602.030427] usb 2-1.1: SerialNumber: 2F1179246A0018
[14602.034352] input: Logitech G500 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.0/0003:046D:C068.0013/input/input35
[14602.034775] hid-generic 0003:046D:C068.0013: input,hidraw0: USB HID v1.11 Mouse [Logitech G500] on usb-0000:00:1d.0-1.1/input0
[14602.040030] input: Logitech G500 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.1/2-1.1:1.1/0003:046D:C068.0014/input/input36
[14602.040480] hid-generic 0003:046D:C068.0014: input,hiddev0,hidraw1: USB HID v1.11 Keyboard [Logitech G500] on usb-0000:00:1d.0-1.1/input1
This makes me think that it's probably not my mouse dying? Or could it
still be the case? It's around 3 or 4 years old so I wouldn't be too
surprised.
$ uname -a
Linux x-ThinkPad-T420 3.16.0-34-generic #45-Ubuntu SMP Mon Mar 23 17:21:27 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
originally I reported this issue as a comment on https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1103164
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-34-generic 3.16.0-34.45
ProcVersionSignature: Ubuntu 3.16.0-34.45-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jakub 3472 F.... pulseaudio
CurrentDesktop: GNOME
Date: Fri Apr 10 10:46:42 2015
HibernationDevice: RESUME=UUID=9009e872-0f42-4632-bc0a-4a70931f9767
InstallationDate: Installed on 2011-06-06 (1403 days ago)
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: LENOVO 4180W1G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=bdae0dca-070a-470b-a6c6-1fd1463cedad ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-34-generic N/A
linux-backports-modules-3.16.0-34-generic N/A
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-11-20 (140 days ago)
dmi.bios.date: 10/31/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET66WW (1.36 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4180W1G
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET66WW(1.36):bd10/31/2011:svnLENOVO:pn4180W1G:pvrThinkPadT420:rvnLENOVO:rn4180W1G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4180W1G
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1442549/+subscriptions
References