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Message #112180
[Bug 1442311] CurrentDmesg.txt
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1442311/+attachment/4371558/+files/CurrentDmesg.txt
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https://bugs.launchpad.net/bugs/1442311
Title:
Ubuntu 14.04 blank screen after wakeup from sleep
Status in linux package in Ubuntu:
Incomplete
Bug description:
Possibly related to bug 1283938 . I have disabled lock screen on
suspend to try and get around the bug but it obviously hasn't worked.
I see a completely black screen with a working mouse cursor. Used
Ctrl-Alt-F2 to login at a text terminal and tried to kill gnome-
settings-daemon and gnome-shell (doing so has randomly made it work in
the past). The gnome-shell process would not kill and I got segfault
dmesg errors which are attached.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: gnome-shell 3.10.4-0ubuntu5.2
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CurrentDesktop: GNOME
Date: Thu Apr 9 14:31:20 2015
DisplayManager: gdm
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-05-24 (319 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204)
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to trusty on 2014-09-21 (200 days ago)
---
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kbogert 2487 F.... pulseaudio
/dev/snd/controlC1: kbogert 2487 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=41830e03-5386-43ed-88b8-1c77dd33df98
InstallationDate: Installed on 2014-05-24 (320 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64+mac (20140204)
MachineType: Dell Inc. Studio XPS 1640
Package: linux (not installed)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-33-generic root=UUID=7ba9d8c6-141e-415a-aae4-fb57486d6148 ro quiet splash radeon.audio=1 noautogroup vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-33-generic N/A
linux-backports-modules-3.16.0-33-generic N/A
linux-firmware 1.127.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.16.0-33-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-09-21 (201 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 04/09/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0U785D
dmi.board.vendor: Dell Inc.
dmi.board.version: A15
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A15
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd04/09/2011:svnDellInc.:pnStudioXPS1640:pvrA153:rvnDellInc.:rn0U785D:rvrA15:cvnDellInc.:ct8:cvrA15:
dmi.product.name: Studio XPS 1640
dmi.product.version: A153
dmi.sys.vendor: Dell Inc.
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