kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #112264
[Bug 1442781] Re: wifi continually tries to authenticate but fails on Ubuntu 14.04 LTS with network manager
apport information
** Tags added: apport-collected
** Description changed:
-------------------------
Summary of my particular setup
-------------------------
I am using a Lenovo Y50 Laptop which includes the following network cards/adaptors (which I checked with `sudo lshw -class network`):
*-network
description: Wireless interface
product: QCA9565 / AR9565 Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:08:00.0
logical name: wlan0
version: 01
serial: ac:b5:7d:71:1c:b9
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
configuration: broadcast=yes driver=ath9k driverversion=3.16.0-33-generic firmware=N/A ip=192.168.0.6 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
resources: irq:17 memory:d1600000-d167ffff memory:d1680000-d168ffff
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:09:00.0
logical name: eth0
version: 10
serial: f0:76:1c:1f:4b:de
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-3_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:46 ioport:3000(size=256) memory:d1504000-d1504fff memory:d1500000-d1503fff
I have read reviews that these adapters are not very good - i.e. they
are a bit old. They also cannot find 5G wifi networks, only 2G ones.
The laptop came with Windows 8.1 64 but I installed Ubuntu 14.04 64 Bit
alongside Windows, even though I only boot into my Ubuntu partition now.
Also, I have installed both WICD Network Manager AND Ubuntu's Network
Manager on my system, but for the purposes of this bug I am only using
Ubuntu's Network Manager i.e. I am not opening WICD. I am including this
information in case even installing WICD may be causing a conflict.
-------------------------
The problem
-------------------------
At work I use Ethernet, so when I plug the cable in in the morning my computer connects straight away to the internet through Network Manager!
When I come home, I use wifi and expect it to connect straight away but
it keeps saying its authenticating and then does not connect. I can see
all the 2G wifi networks, but network manager just cannot connect to
them straight away. Network manager will keep trying for up to an hour
and then suddenly it will connect like magic!
-------------------------
What solutions I tried that did not work
-------------------------
* Using software updater to update my system fully
* Restarting my laptop
* Restarting the router
* Connecting to the wifi with my phone (works fine!) whilst I am struggling to connect with my laptop
* Disabling network manager and re-enabling it
* Disabling wifi then re-enabling it
* Disabling wifi and networking and then re-enabling it
* In Terminal: `sudo service network-manager restart`
-------------------------
What I am going to try
-------------------------
* Move fully to WICD (which I have done in the past!) OR delete WICD totally and only keep network manager
* Check to see if my particular card has any known issues with Ubuntu and try to solve those
* I'm open to other suggestions
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 10 20:04:48 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-03-23 (17 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.8
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: jas 3233 F.... pulseaudio
+ /dev/snd/controlC0: jas 3233 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2015-03-23 (18 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ MachineType: LENOVO 20378
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic root=UUID=3bbe0750-5817-4b2c-a1c7-07ab9d8ea1fb ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
+ RelatedPackageVersions:
+ linux-restricted-modules-3.16.0-33-generic N/A
+ linux-backports-modules-3.16.0-33-generic N/A
+ linux-firmware 1.127.11
+ Tags: trusty
+ Uname: Linux 3.16.0-33-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 08/18/2014
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 9ECN31WW(V1.14)
+ dmi.board.asset.tag: 31900058WIN
+ dmi.board.name: Lenovo Y50-70
+ dmi.board.vendor: LENOVO
+ dmi.board.version: 31900058WIN
+ dmi.chassis.asset.tag: 31900058WIN
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Lenovo Y50-70
+ dmi.modalias: dmi:bvnLENOVO:bvr9ECN31WW(V1.14):bd08/18/2014:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
+ dmi.product.name: 20378
+ dmi.product.version: Lenovo Y50-70
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1442781/+attachment/4372051/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1442781
Title:
wifi continually tries to authenticate but fails on Ubuntu 14.04 LTS
with network manager
Status in linux package in Ubuntu:
Incomplete
Bug description:
-------------------------
Summary of my particular setup
-------------------------
I am using a Lenovo Y50 Laptop which includes the following network cards/adaptors (which I checked with `sudo lshw -class network`):
*-network
description: Wireless interface
product: QCA9565 / AR9565 Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:08:00.0
logical name: wlan0
version: 01
serial: ac:b5:7d:71:1c:b9
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless
configuration: broadcast=yes driver=ath9k driverversion=3.16.0-33-generic firmware=N/A ip=192.168.0.6 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
resources: irq:17 memory:d1600000-d167ffff memory:d1680000-d168ffff
*-network
description: Ethernet interface
product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
vendor: Realtek Semiconductor Co., Ltd.
physical id: 0
bus info: pci@0000:09:00.0
logical name: eth0
version: 10
serial: f0:76:1c:1f:4b:de
size: 10Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168g-3_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
resources: irq:46 ioport:3000(size=256) memory:d1504000-d1504fff memory:d1500000-d1503fff
I have read reviews that these adapters are not very good - i.e. they
are a bit old. They also cannot find 5G wifi networks, only 2G ones.
The laptop came with Windows 8.1 64 but I installed Ubuntu 14.04 64
Bit alongside Windows, even though I only boot into my Ubuntu
partition now.
Also, I have installed both WICD Network Manager AND Ubuntu's Network
Manager on my system, but for the purposes of this bug I am only using
Ubuntu's Network Manager i.e. I am not opening WICD. I am including
this information in case even installing WICD may be causing a
conflict.
-------------------------
The problem
-------------------------
At work I use Ethernet, so when I plug the cable in in the morning my computer connects straight away to the internet through Network Manager!
When I come home, I use wifi and expect it to connect straight away
but it keeps saying its authenticating and then does not connect. I
can see all the 2G wifi networks, but network manager just cannot
connect to them straight away. Network manager will keep trying for up
to an hour and then suddenly it will connect like magic!
-------------------------
What solutions I tried that did not work
-------------------------
* Using software updater to update my system fully
* Restarting my laptop
* Restarting the router
* Connecting to the wifi with my phone (works fine!) whilst I am struggling to connect with my laptop
* Disabling network manager and re-enabling it
* Disabling wifi then re-enabling it
* Disabling wifi and networking and then re-enabling it
* In Terminal: `sudo service network-manager restart`
-------------------------
What I am going to try
-------------------------
* Move fully to WICD (which I have done in the past!) OR delete WICD totally and only keep network manager
* Check to see if my particular card has any known issues with Ubuntu and try to solve those
* I'm open to other suggestions
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-33-generic 3.16.0-33.44~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
Uname: Linux 3.16.0-33-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 10 20:04:48 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-03-23 (17 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jas 3233 F.... pulseaudio
/dev/snd/controlC0: jas 3233 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-03-23 (18 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20378
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic root=UUID=3bbe0750-5817-4b2c-a1c7-07ab9d8ea1fb ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-33-generic N/A
linux-backports-modules-3.16.0-33-generic N/A
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/18/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9ECN31WW(V1.14)
dmi.board.asset.tag: 31900058WIN
dmi.board.name: Lenovo Y50-70
dmi.board.vendor: LENOVO
dmi.board.version: 31900058WIN
dmi.chassis.asset.tag: 31900058WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Y50-70
dmi.modalias: dmi:bvnLENOVO:bvr9ECN31WW(V1.14):bd08/18/2014:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
dmi.product.name: 20378
dmi.product.version: Lenovo Y50-70
dmi.sys.vendor: LENOVO
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1442781/+subscriptions
References
