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Message #11240
[Bug 1219538] Re: Kernel 3.11-4 dosn't recognize devices
The product ID is WN867EA#ABD
it is labeled tm2-1110eg, this product however is only sold by Amazon Germany. I think it is a rebranded tm2-2010eg (Id: WN867EA)
that said, I have the latest BIOS- version (F25) and HP does not offer official driver support for Linux on this notebook.
** Tags removed: needs-full-computer-model
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https://bugs.launchpad.net/bugs/1219538
Title:
Kernel 3.11-4 dosn't recognize devices
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I'm using Ubuntu 13.10 and upgraded from kernel "3.9.0-4-generic" to "3.11.0-4-generic" on my Notebook (hp tm2-2010eg).
With the kernel 3.11.0-4 most of my devices aren't recognized:
What was not recognized:
- LAN/Ethernet:
$ lspci -vvvn
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 03)
Subsystem: Hewlett-Packard Company Device [103c:1486]
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 41
Region 0: I/O ports at 2000 [size=256]
Region 2: Memory at c0404000 (64-bit, prefetchable) [size=4K]
Region 4: Memory at c0400000 (64-bit, prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: r8169
- WiFi:
$ lspci -vvvnn
03:00.0 Network controller [0280]: Broadcom Corporation BCM4313 802.11bgn Wireless Network Adapter [14e4:4727] (rev 01)
Subsystem: Hewlett-Packard Company Device [103c:145c]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 17
Region 0: Memory at c2400000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: bcma-pci-bridge
- Audio:
$ lspci -vvvnn # (I hope i got the right one here... There are so many audio devices...)
00:1b.0 Audio device [0403]: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio [8086:3b56] (rev 05)
Subsystem: Hewlett-Packard Company Device [103c:1486]
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 46
Region 0: Memory at c4500000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel
- Bluetooth:
$ dmesg | grep -B5 Broadcom # (I couldn't find the device via lsusb)
[ 2.335036] usb 1-1.3: new full-speed USB device number 3 using ehci-pci
[ 2.431818] usb 1-1.3: New USB device found, idVendor=03f0, idProduct=231d
[ 2.431823] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.431827] usb 1-1.3: Product: HP Integrated Module
[ 2.431831] usb 1-1.3: Manufacturer: Broadcom Corp
What was not tested:
- Any other USB-Devices (including usb-sticks, the build-in webcam and my finger-print reader)
What is (still) working:
- GPUs (it detected both GPUs: Intel and AMD)
- Monitors (it detected the right number of Monitors [I've an open bug-report regarding the mal-detection in other Kernels])
- Touchpad
- Keyboard
This symptom does not happen in 3.9.0-4-generic. I haven't tried any Ubuntu-Kernel between 3.9.0-4 and 3.11.0-4 jet.
But I tried Mainline-Kernel 3.11 rc5 ("linux-image-3.11.0-031100rc5-generic_3.11.0-031100rc5.201308112135_amd64"). The symptoms didn't happen there.
So: It's either a Ubuntu-Kernel configuration or
It was introduced between 3.11 rc5 and 3.11.0-4
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-4-generic 3.11.0-4.9
ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
Uname: Linux 3.11.0-4-generic x86_64
ApportVersion: 2.12.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDmesg: [ 22.461167] init: Failed to spawn mysql main process: unable to execute: No such file or directory
Date: Sun Sep 1 19:54:53 2013
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=284fd61f-f1f9-4423-a287-8d31ffacbbde
IwConfig: lo no wireless extensions.
MachineType: Hewlett-Packard HP TouchSmart tm2 Notebook PC
MarkForUpload: True
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic root=UUID=6459e37c-10b9-496e-9155-61932f9a5188 ro hybridopts=ON,IGD,OFF
RelatedPackageVersions:
linux-restricted-modules-3.11.0-4-generic N/A
linux-backports-modules-3.11.0-4-generic N/A
linux-firmware 1.113
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/18/2011
dmi.bios.vendor: Insyde
dmi.bios.version: F.25
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1486
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 83.20
dmi.chassis.asset.tag: CNU0250216
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.25:bd02/18/2011:svnHewlett-Packard:pnHPTouchSmarttm2NotebookPC:pvr0489200000252A20001220000:rvnHewlett-Packard:rn1486:rvr83.20:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP TouchSmart tm2 Notebook PC
dmi.product.version: 0489200000252A20001220000
dmi.sys.vendor: Hewlett-Packard
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