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[Bug 1405703] Re: package linux-image-3.13.0-43-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux-lts-trusty (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1405703

Title:
  package linux-image-3.13.0-43-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux-lts-trusty package in Ubuntu:
  Confirmed

Bug description:
  This occured with "sudo apt-get -f install"

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.13.0-43-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-32-generic.
  ApportVersion: 2.0.1-0ubuntu17.8
  AptOrdering:
   linux-image-3.13.0-43-generic: Install
   linux-image-3.13.0-43-generic: Configure
   linux-image-generic-lts-trusty: Configure
   linux-generic-lts-trusty: Configure
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mpainter   1908 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with AD1981B at irq 11'
     Mixer name	: 'Analog Devices AD1981B'
     Components	: 'AC97a:41445374'
     Controls      : 27
     Simple ctrls  : 18
  Card29.Amixer.info:
   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 1RHT71WW-3.04'
     Mixer name	: 'ThinkPad EC 1RHT71WW-3.04'
     Components	: ''
     Controls      : 2
     Simple ctrls  : 1
  Card29.Amixer.values:
   Simple mixer control 'Console',0
     Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
     Playback channels: Mono
     Limits: Playback 0 - 14
     Mono: Playback 12 [86%] [on]
  Date: Thu Dec 25 20:00:16 2014
  DpkgTerminalLog:
   Unpacking linux-image-3.13.0-43-generic (from .../linux-image-3.13.0-43-generic_3.13.0-43.72~precise1_i386.deb) ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.13.0-43-generic_3.13.0-43.72~precise1_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.13.0-43-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=56cd1024-bd7d-4ee2-b2bc-04c0ba81759d
  InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386 (20140807.1)
  Lsusb:
   Bus 004 Device 002: ID 1668:2441 Actiontec Electronics, Inc. [hex] BMDC-2 IBM Bluetooth III w.56k
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: IBM 2374Q39
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
   Socket 1:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
   Socket 1:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=2c2b7bf8-38c5-48ac-b965-5a3b1210b63a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 1.99-21ubuntu3.17
  SourcePackage: linux-lts-trusty
  Title: package linux-image-3.13.0-43-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/18/2007
  dmi.bios.vendor: IBM
  dmi.bios.version: 1RETDRWW (3.23 )
  dmi.board.name: 2374Q39
  dmi.board.vendor: IBM
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: IBM
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn2374Q39:pvrThinkPadT42p:rvnIBM:rn2374Q39:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
  dmi.product.name: 2374Q39
  dmi.product.version: ThinkPad T42p
  dmi.sys.vendor: IBM

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