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Message #113200
[Bug 1443764] Re: Black screen of death: system suddenly stopped working soon after upgrade to kernel 3.16.0.34-generic
** Tags added: kernel-fixed-upstream kernel-fixed-
upstream-4.0.0-040000-generic
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https://bugs.launchpad.net/bugs/1443764
Title:
Black screen of death: system suddenly stopped working soon after
upgrade to kernel 3.16.0.34-generic
Status in linux package in Ubuntu:
Confirmed
Bug description:
I update the kernel images from update-manager this morning on my
Ubuntu 14.10 system running on my laptop.
I had started backintime-gnome to take a backup of my home directory
on an external seagate drive connected to a 4 port USB hub. This is
something I do almost daily
I was editing a desktop shortcut on nano when suddenly I saw a black
screen with a lot of dumps and messages from the kernel (or what
seemed like the kernel). The screen was frozen - no mouse movement or
keyboard movement would restore it. I had to force a restart using the
power button.
This is the first time I have encountered something like this.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-34-generic 3.16.0-34.47
ProcVersionSignature: Ubuntu 3.16.0-34.47-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.7-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: pramathesh 2166 F.... pulseaudio
/dev/snd/controlC0: pramathesh 2166 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Apr 14 10:58:03 2015
HibernationDevice: RESUME=UUID=857060c8-98ed-40ca-8d9e-a1887edd968c
MachineType: Hewlett-Packard HP ProBook 430 G2
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-34-generic root=/dev/mapper/ubuntu--vg-root ro priority=low quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-34-generic N/A
linux-backports-modules-3.16.0-34-generic N/A
linux-firmware 1.138.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/07/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: M74 Ver. 01.03
dmi.board.name: 2246
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 67.22
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.03:bd07/07/2014:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 430 G2
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard
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References