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[Apport retracing service <1445705@xxxxxxxxxxxxxxxxxx>]

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1445705

Title:
  package linux-image-3.13.0-49-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  New

Bug description:
  Not sure how much of this is included automatically.  This is an old
  laptop. This is a new install of Ubuntu 14.04. A little bit ago, while
  attempting to install a lot of updates through the GUI, after I had
  locked the screen, the laptop seemed to go unresponsive.  I switched
  over to a virtual terminal (Ctrl+Alt+F1).  At first there was a
  message saying the GPU had crashed or locked or something and that it
  was switched to a frame buffer.

  There's definitely some sort of issue with the graphics card:  when I
  press Alt+Tab, the small window previews appear garbled.

  Anyway, here's /proc/cpuinfo:
  wyrd@T-800:~$ cat /proc/cpuinfo
  processor	: 0
  vendor_id	: AuthenticAMD
  cpu family	: 15
  model		: 104
  model name	: AMD Turion(tm) 64 X2 Mobile Technology TL-58
  stepping	: 2
  microcode	: 0x83
  cpu MHz		: 800.000
  cache size	: 512 KB
  physical id	: 0
  siblings	: 2
  core id		: 0
  cpu cores	: 2
  apicid		: 0
  initial apicid	: 0
  fpu		: yes
  fpu_exception	: yes
  cpuid level	: 1
  wp		: yes
  flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow rep_good nopl extd_apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch lbrv
  bogomips	: 1600.21
  TLB size	: 1024 4K pages
  clflush size	: 64
  cache_alignment	: 64
  address sizes	: 40 bits physical, 48 bits virtual
  power management: ts fid vid ttp tm stc 100mhzsteps

  wyrd@T-800:~$ cat /proc/version_signature 
  Ubuntu 3.13.0-32.57-generic 3.13.11.4

  I would add the output from lpci, but I can't see a place to attach
  files.

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-49-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  wyrd       2061 F.... pulseaudio
  Date: Fri Apr 17 21:03:43 2015
  DuplicateSignature: package:linux-image-3.13.0-49-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=421559fb-6830-415f-8a44-ad553a75010d
  InstallationDate: Installed on 2015-04-18 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-32-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/07/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.05
  dmi.board.name: 30EA
  dmi.board.vendor: Quanta
  dmi.board.version: 86.09
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.05:bd12/07/2007:svnHewlett-Packard:pn:pvrRev1:rvnQuanta:rn30EA:rvr86.09:cvnQuanta:ct10:cvrN/A:
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

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