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Message #113361
[Bug 1445222] Re: external keyboard doesn't work
Joseph,
thank you for your reply.
I tried rebooting by completely shutting down the power before
submitting the bug and it still persisted, however, a day later I just
plugged out the wireless receiver of the keyboard & mouse and plugged it
into another USB port and now it works fine.
[83657.244102] usb 5-1: USB disconnect, device number 4
[83659.784037] usb 7-1: new low-speed USB device number 2 using uhci_hcd
[83659.996053] usb 7-1: New USB device found, idVendor=040b, idProduct=2014
[83659.996058] usb 7-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[83659.996061] usb 7-1: Product: 2.4GHz keyboard and mouse
[83660.014593] input: 2.4GHz keyboard and mouse as /devices/pci0000:00/0000:00:1d.2/usb7/7-1/7-1:1.0/input/input22
[83660.014721] hid-generic 0003:040B:2014.0007: input,hidraw0: USB HID v1.10 Keyboard [2.4GHz keyboard and mouse] on usb-0000:00:1d.2-1/input0
[83660.048199] input: 2.4GHz keyboard and mouse as /devices/pci0000:00/0000:00:1d.2/usb7/7-1/7-1:1.1/input/input23
[83660.048399] hid-generic 0003:040B:2014.0008: input,hiddev0,hidraw1: USB HID v1.10 Mouse [2.4GHz keyboard and mouse] on usb-0000:00:1d.2-1/input1
It seems I have a hardware problem with that USB port, so sorry for
taking up your time. I got mislead by this post:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/990870
I'll check the USB connector on my motherboard and see if the problem
persists but this bug can be closed.
Sorry again for wasting your time :(
Regards,
Bogdan
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https://bugs.launchpad.net/bugs/1445222
Title:
external keyboard doesn't work
Status in linux package in Ubuntu:
Confirmed
Bug description:
After updating the software on my machine to the last version, the external keyboard stopped working.
I tried with two keyboards - one didn't work at all and on the other only the letters worked.
Both keyboards work on another computer.
I listed the tail of /var/log/apt/history.log so you can see which
packages were last updated before I had this issue:
Start-Date: 2015-04-15 14:24:44
Upgrade: python3-problem-report:amd64 (2.14.1-0ubuntu3.8, 2.14.1-0ubuntu3.9), py
thon-urllib3:amd64 (1.7.1-1ubuntu0.1, 1.7.1-1ubuntu3), python3-chardet:amd64 (2.
0.1-1, 2.2.1-2~ubuntu1), libgnome-desktop-3-7:amd64 (3.8.4-0ubuntu3, 3.8.4-0ubun
tu3.1), flashplugin-installer:amd64 (11.2.202.451ubuntu0.14.04.1, 11.2.202.457ub
untu0.14.04.1), gnome-desktop3-data:amd64 (3.8.4-0ubuntu3, 3.8.4-0ubuntu3.1), ap
port-gtk:amd64 (2.14.1-0ubuntu3.8, 2.14.1-0ubuntu3.9), apport:amd64 (2.14.1-0ubu
ntu3.8, 2.14.1-0ubuntu3.9), python3-apport:amd64 (2.14.1-0ubuntu3.8, 2.14.1-0ubu
ntu3.9)
End-Date: 2015-04-15 14:25:48
Start-Date: 2015-04-16 18:58:23
Upgrade: isc-dhcp-common:amd64 (4.2.4-7ubuntu12, 4.2.4-7ubuntu12.1), gstreamer0.
10-plugins-bad:amd64 (0.10.23-7.2ubuntu1, 0.10.23-7.2ubuntu1.1), patch:amd64 (2.
7.1-4ubuntu1, 2.7.1-4ubuntu2), isc-dhcp-client:amd64 (4.2.4-7ubuntu12, 4.2.4-7ub
untu12.1), libgstreamer-plugins-bad0.10-0:amd64 (0.10.23-7.2ubuntu1, 0.10.23-7.2ubuntu1.1)
End-Date: 2015-04-16 18:58:43
Start-Date: 2015-04-16 22:46:54
Commandline: aptdaemon role='role-commit-packages' sender=':1.59'
Upgrade: python3-problem-report:amd64 (2.14.1-0ubuntu3.9, 2.14.1-0ubuntu3.10), apport-gtk:amd64 (2.14.1-0ubuntu3.9, 2.14.1-0ubuntu3.10), apport:amd64 (2.14.1-0ubuntu3.9, 2.14.1-0ubuntu3.10), python3-apport:amd64 (2.14.1-0ubuntu3.9, 2.14.1-0ubuntu3.10)
End-Date: 2015-04-16 22:47:42
Start-Date: 2015-04-17 00:16:31
Commandline: apt-get install python-apport
Install: python-keyring:amd64 (3.5-1, automatic), python-apport:amd64 (2.14.1-0ubuntu3.10), python-oauth:amd64 (1.0.1-3build2, automatic), python-wadllib:amd64 (1.3.2-2build1, automatic), python-problem-report:amd64 (2.14.1-0ubuntu3.10, automatic), python-secretstorage:amd64 (2.0.0-1ubuntu1.1, automatic), libjs-jquery:amd64 (1.7.2+dfsg-2ubuntu1, automatic), python-simplejson:amd64 (3.3.1-1ubuntu6, automatic), python-lazr.uri:amd64 (1.0.3-1build1, automatic), python-launchpadlib:amd64 (1.10.2+ds-2, automatic), python-lazr.restfulclient:amd64 (0.13.3-1build1, automatic)
End-Date: 2015-04-17 00:16:47
Please let me know if you need any other details.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: udev 204-5ubuntu20.11
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
Uname: Linux 3.13.0-49-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: MATE
CustomUdevRuleFiles: 81-canonij_prn.rules 80-canon_mfp.rules
Date: Fri Apr 17 00:21:52 2015
InstallationDate: Installed on 2015-03-14 (33 days ago)
InstallationMedia: Ubuntu MATE 14.04.1 "Trusty Tahr" - final amd64 (20141111)
MachineType: FUJITSU SIEMENS AMILO Pi 2515
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=4498d198-2643-4539-adc9-db53aa81dd80 ro quiet splash vt.handoff=7
SourcePackage: systemd
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/04/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.01C
dmi.board.name: F43
dmi.board.vendor: FUJITSU SIEMENS
dmi.chassis.type: 10
dmi.chassis.vendor: FUJITSU SIEMENS
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.01C:bd05/04/2007:svnFUJITSUSIEMENS:pnAMILOPi2515:pvr20:rvnFUJITSUSIEMENS:rnF43:rvr:cvnFUJITSUSIEMENS:ct10:cvr:
dmi.product.name: AMILO Pi 2515
dmi.product.version: 20
dmi.sys.vendor: FUJITSU SIEMENS
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