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[Bug 1446798] Status changed to Confirmed

 

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1446798

Title:
  ExpressCard type USB3.0 adapter does not function properly

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  ExpressCard type USB3.0 adapter for laptop does not function properly
  with the current kernel of Vivid: drives attached to it do not get
  reported by the system as attached and cannot get mounted. It does
  work on a 14.04 install (32 bit), giving 3x read spead from an
  external USB 3.0 drive.

  The adapter in question: 2 Port USB3.0 expressCard, UNEC UPD720202 Chip 
   see here for description http://www.amazon.co.uk/SuperSpeed-compatible-transfer-Notebook-internal/dp/B00K49TNUU

  Upon inserting the adapter dmesg displays this information:

  [ 9095.296966] pci 0000:05:00.0: [1912:0015] type 00 class 0x0c0330
  [ 9095.297051] pci 0000:05:00.0: reg 0x10: [mem 0x00000000-0x00001fff 64bit]
  [ 9095.297426] pci 0000:05:00.0: PME# supported from D0 D3hot D3cold
  [ 9095.304643] pci 0000:05:00.0: BAR 0: assigned [mem 0xf1c00000-0xf1c01fff 64bit]
  [ 9095.304738] pci 0000:05:00.0: enabling device (0000 -> 0002)
  [ 9095.305384] xhci_hcd 0000:05:00.0: xHCI Host Controller
  [ 9095.305406] xhci_hcd 0000:05:00.0: new USB bus registered, assigned bus number 3
  [ 9095.311315] usb usb3: New USB device found, idVendor=1d6b, idProduct=0002
  [ 9095.311327] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
  [ 9095.311335] usb usb3: Product: xHCI Host Controller
  [ 9095.311342] usb usb3: Manufacturer: Linux 3.19.0-15-generic xhci-hcd
  [ 9095.311349] usb usb3: SerialNumber: 0000:05:00.0
  [ 9095.311881] hub 3-0:1.0: USB hub found
  [ 9095.311957] hub 3-0:1.0: 2 ports detected
  [ 9095.312407] xhci_hcd 0000:05:00.0: xHCI Host Controller
  [ 9095.312422] xhci_hcd 0000:05:00.0: new USB bus registered, assigned bus number 4
  [ 9095.314347] usb usb4: New USB device found, idVendor=1d6b, idProduct=0003
  [ 9095.314357] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
  [ 9095.314365] usb usb4: Product: xHCI Host Controller
  [ 9095.314372] usb usb4: Manufacturer: Linux 3.19.0-15-generic xhci-hcd
  [ 9095.314379] usb usb4: SerialNumber: 0000:05:00.0
  [ 9095.314895] hub 4-0:1.0: USB hub found
  [ 9095.314973] hub 4-0:1.0: 2 ports detected

  dmesg upon inserting usb3.0 external hard drive (ADATA) into one of
  the ports of ExpressCard adapter:

  [ 9176.313022] usb 4-2: new SuperSpeed USB device number 2 using xhci_hcd
  [ 9176.334581] usb 4-2: New USB device found, idVendor=125f, idProduct=a13a
  [ 9176.334591] usb 4-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1
  [ 9176.334597] usb 4-2: Product: NH13
  [ 9176.334601] usb 4-2: Manufacturer: ADATA
  [ 9176.334606] usb 4-2: SerialNumber: 12041076060229000009
  [ 9176.336521] usb-storage 4-2:1.0: USB Mass Storage device detected
  [ 9176.336972] scsi host9: usb-storage 4-2:1.0 

  BUT the drive does not appear as an attached device.

  If I boot the computer with the expresscard inserted and the external
  drive attached, I do get to see it in the new device notifier, but I
  still cannot mount it.

  Besides, trying to use the adapter results in the computer being
  unable to suspend (the screen blackens out, but the machine does not
  go to sleep) and problems shutting it down.

  I would gladly provide any required information and do more tests if
  needed, just tell me what to do.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dg         1435 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Tue Apr 21 20:53:33 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-04-05 (15 days ago)
  InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150403)
  MachineType: LENOVO 4298A12
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=bb4491a9-508a-492c-8fd7-9707fe9818ef ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Toks failas ar aplankas neegzistuoja: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8DET54WW (1.24 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 4298A12
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr8DET54WW(1.24):bd10/18/2011:svnLENOVO:pn4298A12:pvrThinkPadX220Tablet:rvnLENOVO:rn4298A12:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 4298A12
  dmi.product.version: ThinkPad X220 Tablet
  dmi.sys.vendor: LENOVO

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References