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[Bug 1446951] Re: package linux-image-3.13.0-49-generic 3.13.0-49.83 failed to install/upgrade: subprocess new pre-installation script returned error exit status 9

 

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1446951

Title:
  package linux-image-3.13.0-49-generic 3.13.0-49.83 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 9

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  qwerty

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-49-generic 3.13.0-49.83
  ProcVersionSignature: Ubuntu 3.13.0-49.81-generic 3.13.11-ckt17
  Uname: Linux 3.13.0-49-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  shashank   1826 F.... pulseaudio
                        shashank   2730 F.... pulseaudio
  Date: Tue Apr 21 09:04:49 2015
  DuplicateSignature: package:linux-image-3.13.0-49-generic:3.13.0-49.83:subprocess new pre-installation script returned error exit status 9
  ErrorMessage: subprocess new pre-installation script returned error exit status 9
  HibernationDevice: RESUME=UUID=24fc3921-11d1-4340-ad27-8403d531bdec
  InstallationDate: Installed on 2014-07-18 (277 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP 250 G1 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=2690c2cb-23e4-4c5f-a046-dc377fda9449 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-49-generic 3.13.0-49.83 failed to install/upgrade: subprocess new pre-installation script returned error exit status 9
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/11/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.3C
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 1854
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 64.2A
  dmi.chassis.asset.tag: 5CG34850KK
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.3C:bd10/11/2013:svnHewlett-Packard:pnHP250G1NotebookPC:pvr088E130000005910000600010:rvnHewlett-Packard:rn1854:rvr64.2A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 250 G1 Notebook PC
  dmi.product.version: 088E130000005910000600010
  dmi.sys.vendor: Hewlett-Packard

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References