← Back to team overview

kernel-packages team mailing list archive

[Bug 1447267] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1447267

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1447267

Title:
  Ubuntu 14.04 AMD64 MSI 970 Gaming USB3.0 does not work

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello there,

  Issue:
    > USB 3.0 does not work at all. (For USB 2.0 and USB 3.0 drives)

  Build:
    > Ubuntu 14.04 LTS
    > AMD FX(tm)-8350 Eight-Core Processor × 8
    > Motherboard: MSI 970 Gaming

  The following steps / troubleshooting has been performed:
    > Disabled EHCI hand off in BIOS
    > Disabled Legacy USB Support in BIOS
    > Disabled MSI "Overclocking Genie" feature
    > Verified that most recent version of BIOS is loaded (22.2)
    > Attempted to search for implementation of "Additional drivers" for chipset / USB3.0 controller, but nothing shows up

  Thanks in advance for your support,

  Best Regards

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1447267/+subscriptions