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[Gérald Maruccia <gerald.maruccia@xxxxxxxx>]

apport information

** Attachment added: "Lsusb.txt"
   https://bugs.launchpad.net/bugs/1219594/+attachment/3799067/+files/Lsusb.txt

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https://bugs.launchpad.net/bugs/1219594

Title:
  USB key does not mount

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Hi,

  On Ubuntu 13.04 with 3.8.0-29 kernel

  4GB Dane-Elec usb key does not mount, do not appear anywhere in the
  system, just as it does not exist.

  On another PC running Ubuntu 12.04 with the same kernel, USB key does
  not mount either a.s.o.

  but

  on this last PC running Ubuntu 12.04 with 3.2.0-52 kernel, that same
  USB key mounts and is fully usable.

  The USB key is FAT32 formatted

  Both PC are amd64
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  melusine   2059 F.... pulseaudio
   /dev/snd/controlC0:  melusine   2059 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=f542b066-cd7c-4db2-ac90-43051c17a152
  InstallationDate: Installed on 2013-08-04 (28 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Acer Aspire 5536
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=aa4e1026-8080-4a90-9fb7-e2a345056f45 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare scanner sudo tape video
  dmi.bios.date: 02/27/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.03
  dmi.board.name: JV50PU
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.03:bd02/27/2009:svnAcer:pnAspire5536:pvr0100:rvnAcer:rnJV50PU:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 5536
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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