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Message #113933
[Bug 1447383] Re: RTL8192EE wifi unstable pings, packet loss
bathynomusBLUE, thank you for reporting this and helping make Ubuntu better. Could you please try one more time to run the following, as the previous attempts didn't capture all the typical debugging information:
apport-collect 1447383
** Tags removed: rtl8192ee
** Tags added: latest-bios-1.12
** Description changed:
Unstable pings and packet loss on Lenovo model 20B2001CUS (e545), RTL8192EE wifi card.
Xubuntu 15.04
Hardware Info:
https://gist.github.com/anonymous/83f2d1a02cae56186713
This driver appears to fix the problem:
http://ubuntuforums.org/showthread.php?t=2255911
- ---
+
+ ---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: cp545-user 2007 F.... pulseaudio
- /dev/snd/controlC0: cp545-user 2007 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: cp545-user 2007 F.... pulseaudio
+ /dev/snd/controlC0: cp545-user 2007 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
InstallationDate: Installed on 2015-04-22 (0 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
MachineType: LENOVO 20B20011US
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
RelatedPackageVersions:
- linux-restricted-modules-3.19.0-15-generic N/A
- linux-backports-modules-3.19.0-15-generic N/A
- linux-firmware 1.143
+ linux-restricted-modules-3.19.0-15-generic N/A
+ linux-backports-modules-3.19.0-15-generic N/A
+ linux-firmware 1.143
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
-
+
_MarkForUpload: True
dmi.bios.date: 01/24/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: HRET24WW (1.12)
dmi.board.asset.tag: Not Available
dmi.board.name: 20B20011US
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20B20011US
dmi.product.version: ThinkPad Edge E545
dmi.sys.vendor: LENOVO
- ---
- ApportVersion: 2.17.2-0ubuntu1
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: cp545-user 2007 F.... pulseaudio
- /dev/snd/controlC0: cp545-user 2007 F.... pulseaudio
- DistroRelease: Ubuntu 15.04
- HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
- InstallationDate: Installed on 2015-04-22 (0 days ago)
- InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
- MachineType: LENOVO 20B20011US
- NonfreeKernelModules: fglrx
- Package: linux (not installed)
- ProcEnviron:
- LANGUAGE=en_US
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
- PulseList:
- Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
- No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
- linux-restricted-modules-3.19.0-15-generic N/A
- linux-backports-modules-3.19.0-15-generic N/A
- linux-firmware 1.143
- RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- Tags: vivid
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 3.19.0-15-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-
- _MarkForUpload: True
- dmi.bios.date: 01/24/2014
- dmi.bios.vendor: LENOVO
- dmi.bios.version: HRET24WW (1.12)
- dmi.board.asset.tag: Not Available
- dmi.board.name: 20B20011US
- dmi.board.vendor: LENOVO
- dmi.board.version: 0B98401 Pro
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 20B20011US
- dmi.product.version: ThinkPad Edge E545
- dmi.sys.vendor: LENOVO
- ---
- ApportVersion: 2.17.2-0ubuntu1
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: cp545-user 2007 F.... pulseaudio
- /dev/snd/controlC0: cp545-user 2007 F.... pulseaudio
- CurrentDesktop: XFCE
- DistroRelease: Ubuntu 15.04
- HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
- InstallationDate: Installed on 2015-04-22 (0 days ago)
- InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
- JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
- MachineType: LENOVO 20B20011US
- NonfreeKernelModules: fglrx
- Package: linux (not installed)
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
- RelatedPackageVersions:
- linux-restricted-modules-3.19.0-15-generic N/A
- linux-backports-modules-3.19.0-15-generic N/A
- linux-firmware 1.143
- RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- Tags: vivid
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 3.19.0-15-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: sudo
- WifiSyslog:
-
- _MarkForUpload: True
- dmi.bios.date: 01/24/2014
- dmi.bios.vendor: LENOVO
- dmi.bios.version: HRET24WW (1.12)
- dmi.board.asset.tag: Not Available
- dmi.board.name: 20B20011US
- dmi.board.vendor: LENOVO
- dmi.board.version: 0B98401 Pro
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 20B20011US
- dmi.product.version: ThinkPad Edge E545
- dmi.sys.vendor: LENOVO
- ---
- ApportVersion: 2.17.2-0ubuntu1
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: cp545-user 2007 F.... pulseaudio
- /dev/snd/controlC0: cp545-user 2007 F.... pulseaudio
- DistroRelease: Ubuntu 15.04
- HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
- InstallationDate: Installed on 2015-04-22 (0 days ago)
- InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
- MachineType: LENOVO 20B20011US
- NonfreeKernelModules: fglrx
- Package: linux (not installed)
- ProcEnviron:
- LANGUAGE=en_US
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
- PulseList:
- Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
- No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
- linux-restricted-modules-3.19.0-15-generic N/A
- linux-backports-modules-3.19.0-15-generic N/A
- linux-firmware 1.143
- RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- Tags: vivid
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 3.19.0-15-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-
- _MarkForUpload: True
- dmi.bios.date: 01/24/2014
- dmi.bios.vendor: LENOVO
- dmi.bios.version: HRET24WW (1.12)
- dmi.board.asset.tag: Not Available
- dmi.board.name: 20B20011US
- dmi.board.vendor: LENOVO
- dmi.board.version: 0B98401 Pro
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 20B20011US
- dmi.product.version: ThinkPad Edge E545
- dmi.sys.vendor: LENOVO
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: needs-test-confirmation
--
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https://bugs.launchpad.net/bugs/1447383
Title:
RTL8192EE wifi unstable pings, packet loss
Status in linux package in Ubuntu:
Incomplete
Bug description:
Unstable pings and packet loss on Lenovo model 20B2001CUS (e545), RTL8192EE wifi card.
Xubuntu 15.04
Hardware Info:
https://gist.github.com/anonymous/83f2d1a02cae56186713
This driver appears to fix the problem:
http://ubuntuforums.org/showthread.php?t=2255911
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cp545-user 2007 F.... pulseaudio
/dev/snd/controlC0: cp545-user 2007 F.... pulseaudio
CurrentDesktop: XFCE
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
InstallationDate: Installed on 2015-04-22 (0 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
MachineType: LENOVO 20B20011US
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-15-generic N/A
linux-backports-modules-3.19.0-15-generic N/A
linux-firmware 1.143
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 01/24/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: HRET24WW (1.12)
dmi.board.asset.tag: Not Available
dmi.board.name: 20B20011US
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20B20011US
dmi.product.version: ThinkPad Edge E545
dmi.sys.vendor: LENOVO
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