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[Bug 1447383] Re: RTL8192EE wifi unstable pings, packet loss

 

bathynomusBLUE, thank you for reporting this and helping make Ubuntu better. Could you please try one more time to run the following, as the previous attempts didn't capture all the typical debugging information:
apport-collect 1447383

** Tags removed: rtl8192ee
** Tags added: latest-bios-1.12

** Description changed:

  Unstable pings and packet loss on Lenovo model 20B2001CUS (e545), RTL8192EE wifi card.
  Xubuntu 15.04
  
  Hardware Info:
  https://gist.github.com/anonymous/83f2d1a02cae56186713
  
  This driver appears to fix the problem:
  http://ubuntuforums.org/showthread.php?t=2255911
- --- 
+ 
+ ---
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  cp545-user   2007 F.... pulseaudio
-  /dev/snd/controlC0:  cp545-user   2007 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  cp545-user   2007 F.... pulseaudio
+  /dev/snd/controlC0:  cp545-user   2007 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
  InstallationDate: Installed on 2015-04-22 (0 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
  JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
  MachineType: LENOVO 20B20011US
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-15-generic N/A
-  linux-backports-modules-3.19.0-15-generic  N/A
-  linux-firmware                             1.143
+  linux-restricted-modules-3.19.0-15-generic N/A
+  linux-backports-modules-3.19.0-15-generic  N/A
+  linux-firmware                             1.143
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  Tags:  vivid
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: sudo
  WifiSyslog:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 01/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: HRET24WW (1.12)
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20B20011US
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20B20011US
  dmi.product.version: ThinkPad Edge E545
  dmi.sys.vendor: LENOVO
- --- 
- ApportVersion: 2.17.2-0ubuntu1
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  cp545-user   2007 F.... pulseaudio
-  /dev/snd/controlC0:  cp545-user   2007 F.... pulseaudio
- DistroRelease: Ubuntu 15.04
- HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
- InstallationDate: Installed on 2015-04-22 (0 days ago)
- InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
- MachineType: LENOVO 20B20011US
- NonfreeKernelModules: fglrx
- Package: linux (not installed)
- ProcEnviron:
-  LANGUAGE=en_US
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
- PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-15-generic N/A
-  linux-backports-modules-3.19.0-15-generic  N/A
-  linux-firmware                             1.143
- RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
- Tags:  vivid
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 3.19.0-15-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-  
- _MarkForUpload: True
- dmi.bios.date: 01/24/2014
- dmi.bios.vendor: LENOVO
- dmi.bios.version: HRET24WW (1.12)
- dmi.board.asset.tag: Not Available
- dmi.board.name: 20B20011US
- dmi.board.vendor: LENOVO
- dmi.board.version: 0B98401 Pro
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 20B20011US
- dmi.product.version: ThinkPad Edge E545
- dmi.sys.vendor: LENOVO
- --- 
- ApportVersion: 2.17.2-0ubuntu1
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  cp545-user   2007 F.... pulseaudio
-  /dev/snd/controlC0:  cp545-user   2007 F.... pulseaudio
- CurrentDesktop: XFCE
- DistroRelease: Ubuntu 15.04
- HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
- InstallationDate: Installed on 2015-04-22 (0 days ago)
- InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
- JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
- MachineType: LENOVO 20B20011US
- NonfreeKernelModules: fglrx
- Package: linux (not installed)
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
- RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-15-generic N/A
-  linux-backports-modules-3.19.0-15-generic  N/A
-  linux-firmware                             1.143
- RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
- Tags:  vivid
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 3.19.0-15-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: sudo
- WifiSyslog:
-  
- _MarkForUpload: True
- dmi.bios.date: 01/24/2014
- dmi.bios.vendor: LENOVO
- dmi.bios.version: HRET24WW (1.12)
- dmi.board.asset.tag: Not Available
- dmi.board.name: 20B20011US
- dmi.board.vendor: LENOVO
- dmi.board.version: 0B98401 Pro
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 20B20011US
- dmi.product.version: ThinkPad Edge E545
- dmi.sys.vendor: LENOVO
- --- 
- ApportVersion: 2.17.2-0ubuntu1
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  cp545-user   2007 F.... pulseaudio
-  /dev/snd/controlC0:  cp545-user   2007 F.... pulseaudio
- DistroRelease: Ubuntu 15.04
- HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
- InstallationDate: Installed on 2015-04-22 (0 days ago)
- InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
- MachineType: LENOVO 20B20011US
- NonfreeKernelModules: fglrx
- Package: linux (not installed)
- ProcEnviron:
-  LANGUAGE=en_US
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 VESA VGA
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
- PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-15-generic N/A
-  linux-backports-modules-3.19.0-15-generic  N/A
-  linux-firmware                             1.143
- RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
- Tags:  vivid
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 3.19.0-15-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-  
- _MarkForUpload: True
- dmi.bios.date: 01/24/2014
- dmi.bios.vendor: LENOVO
- dmi.bios.version: HRET24WW (1.12)
- dmi.board.asset.tag: Not Available
- dmi.board.name: 20B20011US
- dmi.board.vendor: LENOVO
- dmi.board.version: 0B98401 Pro
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 20B20011US
- dmi.product.version: ThinkPad Edge E545
- dmi.sys.vendor: LENOVO

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: needs-test-confirmation

-- 
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https://bugs.launchpad.net/bugs/1447383

Title:
  RTL8192EE wifi unstable pings, packet loss

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Unstable pings and packet loss on Lenovo model 20B2001CUS (e545), RTL8192EE wifi card.
  Xubuntu 15.04

  Hardware Info:
  https://gist.github.com/anonymous/83f2d1a02cae56186713

  This driver appears to fix the problem:
  http://ubuntuforums.org/showthread.php?t=2255911

  ---
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  cp545-user   2007 F.... pulseaudio
   /dev/snd/controlC0:  cp545-user   2007 F.... pulseaudio
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=8d1e6f7b-9375-47a5-9feb-706f7ade7f4c
  InstallationDate: Installed on 2015-04-22 (0 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
  JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
  MachineType: LENOVO 20B20011US
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=8c0456fc-f573-48b6-9871-d88da65d639f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  vivid
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: sudo
  WifiSyslog:

  _MarkForUpload: True
  dmi.bios.date: 01/24/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: HRET24WW (1.12)
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20B20011US
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrHRET24WW(1.12):bd01/24/2014:svnLENOVO:pn20B20011US:pvrThinkPadEdgeE545:rvnLENOVO:rn20B20011US:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20B20011US
  dmi.product.version: ThinkPad Edge E545
  dmi.sys.vendor: LENOVO

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