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[Bug 1214319] Re: 046d:c52b USB Mouse and keyboard freezes randomly but often

 

Gerard van Drielen, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being
addressed as quickly as possible.

No need exists to comment here at this time. After reading the above
documention in it's entirety, if you have further questions, you are
welcome to redirect them to the appropriate mailing list or forum via
http://www.ubuntu.com/support/community/mailinglists , or you may
contact me directly.

Thank you for your understanding.

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https://bugs.launchpad.net/bugs/1214319

Title:
  046d:c52b USB Mouse and keyboard freezes randomly but often

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Using UBS mouse and/or keyboard let my Ubuntu freezing very often. Not
  everytime it occures, but quite often. Then only a reboot is possible.
  Also, when Ubuntu freezes, only the usb is affected. So actually
  ubuntu is still working, but the usb system is off. There is also not
  a single event about that in the kernel log.

  BIOS:
  http://www.ecs.com.tw/ECSWebSite/Product/Product_Detail.aspx?DetailID=911&CategoryID=1&DetailName=Feature&MenuID=20&LanID=0

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-52-generic 3.2.0-52.78
  ProcVersionSignature: Ubuntu 3.2.0-52.78-generic 3.2.48
  Uname: Linux 3.2.0-52-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: amd64
  ArecordDevices: **** List of CAPTURE Hardware Devices ****
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  philipp    2187 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'NVidia'/'HDA NVidia at 0xfcd78000 irq 20'
     Mixer name	: 'Nvidia MCP77/78 HDMI'
     Components	: 'HDA:83847645,10192980,00100402 HDA:10de0002,10de0101,00100000'
     Controls      : 6
     Simple ctrls  : 3
  Date: Tue Aug 20 11:44:11 2013
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=ae5ac87e-fb5b-4da2-914d-19b2a8477561
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  IwConfig:
   lo        no wireless extensions.

   eth1      no wireless extensions.

   eth0      no wireless extensions.
  MachineType: ECS GeForce 8000 series
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-52-generic root=UUID=a1918270-22c3-49df-a193-fb46777d0781 ro acpi=force irqpoll quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-52-generic N/A
   linux-backports-modules-3.2.0-52-generic  N/A
   linux-firmware                            1.79.6
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.name: GeForce 8000 series
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd02/06/2009:svnECS:pnGeForce8000series:pvr1.0:rvnECS:rnGeForce8000series:rvr1.0:cvnECS:ct3:cvr:
  dmi.product.name: GeForce 8000 series
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  philipp    2402 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 13.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=ae5ac87e-fb5b-4da2-914d-19b2a8477561
  InstallationDate: Installed on 2012-04-27 (483 days ago)
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: ECS GeForce 8000 series
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic root=UUID=a1918270-22c3-49df-a193-fb46777d0781 ro acpi=force irqpoll quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-29-generic N/A
   linux-backports-modules-3.8.0-29-generic  N/A
   linux-firmware                            1.106
  RfKill:
   
  Tags:  raring
  Uname: Linux 3.8.0-29-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-08-22 (0 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 11/12/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.name: GeForce 8000 series
  dmi.board.vendor: ECS
  dmi.board.version: 1.0
  dmi.chassis.type: 3
  dmi.chassis.vendor: ECS
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd11/12/2009:svnECS:pnGeForce8000series:pvr1.0:rvnECS:rnGeForce8000series:rvr1.0:cvnECS:ct3:cvr:
  dmi.product.name: GeForce 8000 series
  dmi.product.version: 1.0
  dmi.sys.vendor: ECS

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