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[Bug 1448479] Re: keyboard not detected with thinkpad helix (2nd gen)

 

jonnieo, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Description changed:

- This is the same bug as https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1437051 (since marked closed).
- There are a number of similar reports on the internet. The problem exists in Ubuntu 14.04, 14.10, 15..04 (what I am currently running via live persistent usb). I have flashed the latest bios. The keyboard is a thinkpad helix ultrabook pro which also has a mouse (nipple and touchpad), and extra battery, usb port. The port, battery, and mouse are detected. A usb keyboard works, as does a bluetooth keyboard (which is what I'm currently using).
+ The keyboard is a thinkpad helix ultrabook pro which also has a mouse
+ (nipple and touchpad), and extra battery, usb port. The port, battery,
+ and mouse are detected. A usb keyboard works, as does a bluetooth
+ keyboard (which is what I'm currently using). The problem exists in
+ Ubuntu 14.04, 14.10, and 15.04.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  .tmp.unity.support.test.0:
-  
+ 
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Apr 25 14:51:35 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation Broadwell-U Integrated Graphics [8086:161e] (rev 09) (prog-if 00 [VGA controller])
-    Subsystem: Lenovo Device [17aa:222b]
+  Intel Corporation Broadwell-U Integrated Graphics [8086:161e] (rev 09) (prog-if 00 [VGA controller])
+    Subsystem: Lenovo Device [17aa:222b]
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: LENOVO 20CG001BUK
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/19/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N17ET74W (1.74 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20CG001BUK
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 11
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN17ET74W(1.74):bd03/19/2015:svnLENOVO:pn20CG001BUK:pvrThinkPadHelix2nd:rvnLENOVO:rn20CG001BUK:rvrSDK0E50510WIN:cvnLENOVO:ct11:cvrNone:
  dmi.product.name: 20CG001BUK
  dmi.product.version: ThinkPad Helix 2nd
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sat Apr 25 15:38:02 2015
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  product id                                1121 
-  vendor                                     LGD
+  product id                                1121
+  vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: bot-stop-nagging

-- 
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https://bugs.launchpad.net/bugs/1448479

Title:
  keyboard not detected  with thinkpad helix (2nd gen)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The keyboard is a thinkpad helix ultrabook pro which also has a mouse
  (nipple and touchpad), and extra battery, usb port. The port, battery,
  and mouse are detected. A usb keyboard works, as does a bluetooth
  keyboard (which is what I'm currently using). The problem exists in
  Ubuntu 14.04, 14.10, and 15.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.360
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Sat Apr 25 14:51:35 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:161e] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Lenovo Device [17aa:222b]
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: LENOVO 20CG001BUK
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash ---
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/19/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N17ET74W (1.74 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20CG001BUK
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 11
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN17ET74W(1.74):bd03/19/2015:svnLENOVO:pn20CG001BUK:pvrThinkPadHelix2nd:rvnLENOVO:rn20CG001BUK:rvrSDK0E50510WIN:cvnLENOVO:ct11:cvrNone:
  dmi.product.name: 20CG001BUK
  dmi.product.version: ThinkPad Helix 2nd
  dmi.sys.vendor: LENOVO
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2build1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Sat Apr 25 15:38:02 2015
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                1121
   vendor                                     LGD
  xserver.version: 2:1.17.1-0ubuntu3

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