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Message #114461
[Bug 1448836] Re: Bluetooth doesn't find any device
Jonatan Zeidler, thank you for reporting this and helping make Ubuntu
better. As per http://us.acer.com/ac/en/US/content/drivers an update to
your computer's buggy and outdated BIOS is available (1.27). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1448836
Title:
Bluetooth doesn't find any device
Status in linux package in Ubuntu:
Incomplete
Bug description:
I am using an Acer E 15. I am not sure how to find out the
specifications of my bluetooth device. I found nothing with lsusb or
lspci. The only thing i found was that:
dmesg | grep bluetooth
[ 12.314809] bluetooth hci0: Direct firmware load for brcm/BCM43142A0-04ca-2009.hcd failed with error -2
Until Ubuntu 14.10 the bluetooth device was not recognized at all.
Since the update to Ubuntu 15.04 i can activate it through Gnome
system settings and make it visible. But it will not be found by any
device and will not find any itself.
Yours sincerly
Jonius
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-15-generic 3.19.0-15.15
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
Uname: Linux 3.19.0-15-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: jonatan 2465 F...m pulseaudio
/dev/snd/controlC1: jonatan 2465 F.... pulseaudio
/dev/snd/controlC0: jonatan 2465 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sun Apr 26 23:56:01 2015
HibernationDevice: RESUME=UUID=83a341ec-8e0a-48f3-b194-a58b60546f21
InstallationDate: Installed on 2015-01-07 (109 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire E5-571G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-15-generic N/A
linux-backports-modules-3.19.0-15-generic N/A
linux-firmware 1.143
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-04-23 (3 days ago)
dmi.bios.date: 09/25/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.16
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.16
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.16:bd09/25/2014:svnAcer:pnAspireE5-571G:pvrV1.16:rvnAcer:rnEA50_HB:rvrV1.16:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-571G
dmi.product.version: V1.16
dmi.sys.vendor: Acer
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