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[Bug 1242321] Re: USB 3.0 Harddrive not recognised

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Allard Pruim <allardpruim92@xxxxxxxxx>
Date: Tue, 28 Apr 2015 21:04:23 -0000
Reply-to: Bug 1242321 <1242321@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
This is the log when I connect a device:

28/04/15 23:01:59	kubuntu-pc-allard	kernel	[22930.437785] usb 5-2: new high-speed USB device number 2 using xhci_hcd
28/04/15 23:01:59	kubuntu-pc-allard	kernel	[22930.437989] usb 5-2: Device not responding to set address.
28/04/15 23:02:16	kubuntu-pc-allard	kernel	[22935.638860] xhci_hcd 0000:00:10.0: Timeout while waiting for address device command
28/04/15 23:02:16	kubuntu-pc-allard	kernel	[22946.851362] xhci_hcd 0000:00:10.0: Stopped the command ring failed, maybe the host is dead
28/04/15 23:02:16	kubuntu-pc-allard	kernel	[22946.887284] xhci_hcd 0000:00:10.0: Host not halted after 16000 microseconds.
28/04/15 23:02:16	kubuntu-pc-allard	kernel	[22946.887289] xhci_hcd 0000:00:10.0: Abort command ring failed
28/04/15 23:02:16	kubuntu-pc-allard	kernel	[22946.887444] xhci_hcd 0000:00:10.0: HC died; cleaning up
28/04/15 23:02:16	kubuntu-pc-allard	kernel	[22946.888511] [sched_delayed] sched: RT throttling activated
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	The canary thread is apparently starving. Taking action.
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Demoting known real-time threads.
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2416 of process 2412 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2415 of process 2412 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2414 of process 2412 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2412 of process 2412 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2283 of process 2254 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2282 of process 2254 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2271 of process 2254 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Successfully demoted thread 2254 of process 2254 (n/a).
28/04/15 23:02:16	kubuntu-pc-allard	rtkit-daemon[2256]	Demoted 8 threads.
28/04/15 23:02:16	kubuntu-pc-allard	kernel	[22947.088557] usb 5-2: device not accepting address 2, error -108
28/04/15 23:02:21	kubuntu-pc-allard	kernel	[22952.085806] xhci_hcd 0000:00:10.0: Timeout while waiting for a slot
28/04/15 23:02:21	kubuntu-pc-allard	kernel	[22952.085816] xhci_hcd 0000:00:10.0: Abort the command ring, but the xHCI is dead.
28/04/15 23:02:26	kubuntu-pc-allard	kernel	[22957.083055] xhci_hcd 0000:00:10.0: Timeout while waiting for a slot
28/04/15 23:02:26	kubuntu-pc-allard	kernel	[22957.083065] xhci_hcd 0000:00:10.0: Abort the command ring, but the xHCI is dead.
28/04/15 23:02:31	kubuntu-pc-allard	kernel	[22962.080239] xhci_hcd 0000:00:10.0: Timeout while waiting for a slot
28/04/15 23:02:31	kubuntu-pc-allard	kernel	[22962.080245] xhci_hcd 0000:00:10.0: Abort the command ring, but the xHCI is dead.

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https://bugs.launchpad.net/bugs/1242321

Title:
  USB 3.0 Harddrive not recognised

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu is not recognising any device plugged into any USB 3.0 ports.
  Sometimes Ubuntu will freeze for a few seconds when you plug something
  into a USB 3.0 port; when Ubuntu comes out of the freeze, the device
  is still NOT recognised.

  No problems with USB 2.0 ports and devices.

  The USB 3.0 on this computer only works in Windows 7 (I'm dual booting
  Ubuntu 13.10 and Windows 7, both are 64-bit).

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