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[Bug 1450910] Re: Watchdog detected hard LOCKUP on cpu 9

 

TK, as per http://www.dell.com/support/home/us/en/04/product-support/product/poweredge-r430/drivers an update to your computer's buggy and outdated firmware is available:
BIOS > 1.1.10
iDRAC > 2.10
Lifecycle Controller > 2.10
Broadcom Ethernet > 7.10.59
HDDs > ?

If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, again
provide the firmware inventory CSV?

For more on firmware updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note you don't have to create a new bug report.

Once the all the firmware is updated, and the information above is
provided, then please mark this report Status Confirmed.

Thank you for your understanding.

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https://bugs.launchpad.net/bugs/1450910

Title:
  Watchdog detected hard LOCKUP on cpu 9

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Experiencing system lockups while idle on Ubuntu 14.04.2, kernel
  3.16.0-36. Appears to be related to Bug 1004313

  Description:	Ubuntu 14.04.2 LTS
  Release:	14.04

  Attached are the details from syslog:

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-36-generic 3.16.0-36.48~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-36.48~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  Date: Fri May  1 13:27:07 2015
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 May  1 11:30 seq
   crw-rw---- 1 root audio 116, 33 May  1 11:30 timer
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  CurrentDmesg: [22218.731864] init: tty1 main process ended, respawning
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=65cea15a-996b-45f6-80fe-200ee1f11ab4
  MachineType: Dell Inc. PowerEdge R430
  Package: linux (not installed)
  PciMultimedia:
   
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-36-generic root=UUID=8070b71a-7af3-4a37-a8a6-679255d4ee49 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-36.48~14.04.1-generic 3.16.7-ckt9
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-36-generic N/A
   linux-backports-modules-3.16.0-36-generic  N/A
   linux-firmware                             1.127.11
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty
  Uname: Linux 3.16.0-36-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/17/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.2
  dmi.board.name: 03XKDV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 23
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvr1.0.2:bd11/17/2014:svnDellInc.:pnPowerEdgeR430:pvr:rvnDellInc.:rn03XKDV:rvrA00:cvnDellInc.:ct23:cvr:
  dmi.product.name: PowerEdge R430
  dmi.sys.vendor: Dell Inc.

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