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Message #11571
[Bug 1210361] Re: [Samsung NP540U3C-A01UB] Incorrect battery/power status and missing /proc/acpi/battery
Hi! Were any of the information useful? Anything else that I can
provide?
I would really appreciate any suggestions for troubleshooting since this
problem is significantly affecting the usability of Ubuntu. The fact
that the development live distro also has this problem indicates a
hardware compatibility issue with the existing/future Ubuntu releases.
If this is the case, are there any packages that I can downgrade to at
least get the functionality back until this bug is fixed?
Also, in case it helps, the "suspend" function does work, but closing
the lid does not trigger it.
Thanks again!
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https://bugs.launchpad.net/bugs/1210361
Title:
[Samsung NP540U3C-A01UB] Incorrect battery/power status and missing
/proc/acpi/battery
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Hi after the last Ubuntu upgrade, I am having these power related
problems:
1) the initial battery/power indicator does not change when the laptop
is plugged/unplugged. If the laptop was on battery, the indicator
continues to show it after I plug it in, and vice versa.
2) Sleep never works when the lid is closed, however it can be invoked
using "/etc/acpi/sleep.sh" or selecting suspend from the menu.
3) /proc/acpi/battery got disappeared
I am attaching the following:
- version.log
- dmesg | grep ACPI
- dmidecode
- lshw
- lscpu -vnvn
- /proc/acpi when plugged
- /proc/acpi when on battery
- uname -a
Ubuntu is my primary OS so I will appreciate any suggestions for resolving this issue. Thanks in advance!
---
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: memo 2111 F.... pulseaudio
/dev/snd/pcmC0D0p: memo 2111 F...m pulseaudio
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=acb42b41-ef8d-4cc3-9746-06868ce9e5d3
InstallationDate: Installed on 2012-11-09 (272 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-27-generic root=UUID=e5741332-e4ea-46e4-84e9-b72b1cadc742 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
RelatedPackageVersions:
linux-restricted-modules-3.8.0-27-generic N/A
linux-backports-modules-3.8.0-27-generic N/A
linux-firmware 1.106
Tags: raring
Uname: Linux 3.8.0-27-generic x86_64
UpgradeStatus: Upgraded to raring on 2013-04-27 (104 days ago)
UserGroups: adm cdrom debian-tor dip fuse lpadmin plugdev sambashare sudo vboxusers
dmi.bios.date: 11/15/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P05ABH
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP540U3C-A01UB
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP540U3C-A01UB:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 530U3C/530U4C/532U3C
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
---
ApportVersion: 2.12.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2904 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130825)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C/532U3C
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.11.0-3.8-generic 3.11.0-rc6
RelatedPackageVersions:
linux-restricted-modules-3.11.0-3-generic N/A
linux-backports-modules-3.11.0-3-generic N/A
linux-firmware 1.113
Tags: saucy
Uname: Linux 3.11.0-3-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/15/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P05ABH
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP540U3C-A01UB
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP05ABH:bd11/15/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C/532U3C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP540U3C-A01UB:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 530U3C/530U4C/532U3C
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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