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[Bug 1176126] Re: 045e:0721 Microsoft LifeCam NX-3000 not detected

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Tue, 03 Sep 2013 10:10:09 -0000
Reply-to: Bug 1176126 <1176126@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  Since upgrate from quantal to raring I have the a problem with the
  webcam "Microsoft LifeCam NX-3000". The webcam doesn't work.
  
  The last good kernel is 3.8.0-15.25, while the bug first appears with
  kernel 3.8.0-16.26.
  
  In /var/log/syslog I can see:
  May  3 07:46:44 master kernel: [   61.441466] uvcvideo: Found UVC 1.00 device Microsoft LifeCam NX-3000 (045e:0721)
  May  3 07:46:44 master kernel: [   61.441923] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
  May  3 07:46:44 master kernel: [   61.442272] uvcvideo: Failed to query (129) UVC probe control : -32 (exp. 26).
  May  3 07:46:44 master kernel: [   61.442275] uvcvideo: Failed to initialize the device (-5).
  May  3 07:46:44 master kernel: [   61.442350] usbcore: registered new interface driver uvcvideo
  May  3 07:46:44 master kernel: [   61.442352] USB Video Class driver (1.1.1)
  
  The kernel is the actual kernel of raring (3.8.0-19-generic, package
  linux - 3.8.0-19.30).
  
  But when I boot raring with kernel 3.5.0-27 (last kernel from quantal)
  the webcam it works fine:
  
  May  3 07:39:36 master kernel: [  370.964836] uvcvideo: Found UVC 1.00 device Microsoft LifeCam NX-3000 (045e:0721)
  May  3 07:39:36 master kernel: [  370.965309] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
  May  3 07:39:36 master kernel: [  370.966042] input: Microsoft LifeCam NX-3000 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/input/input15
  May  3 07:39:36 master kernel: [  370.966208] usbcore: registered new interface driver uvcvideo
  May  3 07:39:36 master kernel: [  370.966212] USB Video Class driver (1.1.1)
  
- It's probably the same problem as bug #1168430 ?
+ WORKAROUND: Create a file /etc/modprobe.d/uvcvideo.conf with:
+ options uvcvideo quirks=0x100
+ 
  ---
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  liebmann   2988 F.... pulseaudio
   /dev/snd/controlC0:  liebmann   2988 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2011-05-13 (722 days ago)
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
  IwConfig:
   eth0      no wireless extensions.
  
   lo        no wireless extensions.
  MachineType: Shuttle Inc. SH55J
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=/dev/sda1 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  RfKill:
  
  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-25 (8 days ago)
  UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare users
  dmi.bios.date: 06/18/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: SH55J
  dmi.board.vendor: Shuttle Inc.
  dmi.board.version: V10
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd06/18/2010:svnShuttleInc.:pnSH55J:pvrV10:rvnShuttleInc.:rnSH55J:rvrV10:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: SH55J
  dmi.product.version: V10
  dmi.sys.vendor: Shuttle Inc.

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https://bugs.launchpad.net/bugs/1176126

Title:
  045e:0721 Microsoft LifeCam NX-3000 not detected

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Since upgrate from quantal to raring I have the a problem with the
  webcam "Microsoft LifeCam NX-3000". The webcam doesn't work.

  The last good kernel is 3.8.0-15.25, while the bug first appears with
  kernel 3.8.0-16.26.

  In /var/log/syslog I can see:
  May  3 07:46:44 master kernel: [   61.441466] uvcvideo: Found UVC 1.00 device Microsoft LifeCam NX-3000 (045e:0721)
  May  3 07:46:44 master kernel: [   61.441923] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
  May  3 07:46:44 master kernel: [   61.442272] uvcvideo: Failed to query (129) UVC probe control : -32 (exp. 26).
  May  3 07:46:44 master kernel: [   61.442275] uvcvideo: Failed to initialize the device (-5).
  May  3 07:46:44 master kernel: [   61.442350] usbcore: registered new interface driver uvcvideo
  May  3 07:46:44 master kernel: [   61.442352] USB Video Class driver (1.1.1)

  The kernel is the actual kernel of raring (3.8.0-19-generic, package
  linux - 3.8.0-19.30).

  But when I boot raring with kernel 3.5.0-27 (last kernel from quantal)
  the webcam it works fine:

  May  3 07:39:36 master kernel: [  370.964836] uvcvideo: Found UVC 1.00 device Microsoft LifeCam NX-3000 (045e:0721)
  May  3 07:39:36 master kernel: [  370.965309] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
  May  3 07:39:36 master kernel: [  370.966042] input: Microsoft LifeCam NX-3000 as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.0/input/input15
  May  3 07:39:36 master kernel: [  370.966208] usbcore: registered new interface driver uvcvideo
  May  3 07:39:36 master kernel: [  370.966212] USB Video Class driver (1.1.1)

  WORKAROUND: Create a file /etc/modprobe.d/uvcvideo.conf with:
  options uvcvideo quirks=0x100

  ---
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  liebmann   2988 F.... pulseaudio
   /dev/snd/controlC0:  liebmann   2988 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2011-05-13 (722 days ago)
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Shuttle Inc. SH55J
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=/dev/sda1 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  RfKill:

  Tags:  raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-25 (8 days ago)
  UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare users
  dmi.bios.date: 06/18/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080015
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: SH55J
  dmi.board.vendor: Shuttle Inc.
  dmi.board.version: V10
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080015:bd06/18/2010:svnShuttleInc.:pnSH55J:pvrV10:rvnShuttleInc.:rnSH55J:rvrV10:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: SH55J
  dmi.product.version: V10
  dmi.sys.vendor: Shuttle Inc.

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