← Back to team overview

kernel-packages team mailing list archive

[Bug 1332901] Re: gigabit ethernet card on ASUS N550JK not working at all


Mark34, just update the full system using the wifi connection and it
should work.

sudo apt-get update
sudo apt-get dist-upgrade
sudo reboot

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  gigabit ethernet card  on ASUS N550JK not working at all

Status in linux package in Ubuntu:

Bug description:
  The card detects link status, negotiates speed/duplex but no packets are sent or received. --- I verified the non-delivery using tcpdump on both machines connected to a local switch, I was watching for ARP (because it's an easy broadcast, ping a nonexistent IP) on the local end and the DHCP requests on the other. I only see packets that should be sent (DHCP requests, SMB queries, IPv6 announcements, etc), none of which reach the switch.

  The card is PCI ID 10ec:8168, rev 0c.

  I see "NETDEV WATCHDOG: eth0 (r8169): transmit queue 0 timed out in
  dmesg" , once, the full message below.

  rmmod/modprobe has no effect.

  Despite several reboots the card never worked.

  Everything else should be reported by "ubuntu-bug linux", but feel
  free to let me know if you need any information.

  [ 89.796072] ------------[ cut here ]------------
  [ 89.796084] WARNING: CPU: 7 PID: 0 at /build/buildd/linux-3.13.0/net/sched/sch_generic.c:264 dev_watchdog+0x276/0x280()
  [ 89.796086] NETDEV WATCHDOG: eth0 (r8169): transmit queue 0 timed out
  [ 89.796087] Modules linked in: bnep rfcomm nls_iso8859_1 uvcvideo videobuf2_vmalloc videobuf2_memops rts5139(C) videobuf2_core hid_multitouch mcs7830 videodev usbnet asus_nb_wmi asus_wmi sparse_keymap snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_intel snd_hda_codec arc4 snd_hwdep snd_pcm x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel snd_page_alloc ath9k snd_seq_midi ath9k_common snd_seq_midi_event kvm ath9k_hw snd_rawmidi ath snd_seq mac80211 snd_seq_device joydev snd_timer ath3k serio_raw btusb snd bluetooth cfg80211 lpc_ich mei_me mei soundcore parport_pc ppdev lp parport mac_hid dm_crypt usbhid hid crct10dif_pclmul crc32_pclmul ghash_clmulni_intel nouveau aesni_intel aes_x86_64 lrw gf128mul i915 glue_helper ablk_helper cryptd mxm_wmi i2c_algo_bit ttm psmouse ahci r8169 drm_kms_helper libahci drm mii wmi video
  [ 89.796136] CPU: 7 PID: 0 Comm: swapper/7 Tainted: G C 3.13.0-29-generic #53-Ubuntu
  [ 89.796137] Hardware name: ASUSTeK COMPUTER INC. N550JK/N550JK, BIOS N550JK.204 01/23/2014
  [ 89.796138] 0000000000000009 ffff88042efc3d98 ffffffff8171a214 ffff88042efc3de0
  [ 89.796141] ffff88042efc3dd0 ffffffff810676bd 0000000000000000 ffff880412340000
  [ 89.796144] ffff8804129b6480 0000000000000001 0000000000000007 ffff88042efc3e30
  [ 89.796146] Call Trace:
  [ 89.796148] <IRQ> [<ffffffff8171a214>] dump_stack+0x45/0x56
  [ 89.796156] [<ffffffff810676bd>] warn_slowpath_common+0x7d/0xa0
  [ 89.796158] [<ffffffff8106772c>] warn_slowpath_fmt+0x4c/0x50
  [ 89.796162] [<ffffffff8163efc6>] dev_watchdog+0x276/0x280
  [ 89.796165] [<ffffffff8163ed50>] ? dev_graft_qdisc+0x80/0x80
  [ 89.796168] [<ffffffff81074226>] call_timer_fn+0x36/0x100
  [ 89.796171] [<ffffffff8163ed50>] ? dev_graft_qdisc+0x80/0x80
  [ 89.796173] [<ffffffff810751bf>] run_timer_softirq+0x1ef/0x2f0
  [ 89.796176] [<ffffffff8106caec>] __do_softirq+0xec/0x2c0
  [ 89.796179] [<ffffffff8106d035>] irq_exit+0x105/0x110
  [ 89.796182] [<ffffffff8172cfc5>] smp_apic_timer_interrupt+0x45/0x60
  [ 89.796186] [<ffffffff8172b95d>] apic_timer_interrupt+0x6d/0x80
  [ 89.796187] <EOI> [<ffffffff815cd0f2>] ? cpuidle_enter_state+0x52/0xc0
  [ 89.796191] [<ffffffff815cd219>] cpuidle_idle_call+0xb9/0x1f0
  [ 89.796196] [<ffffffff8101ce9e>] arch_cpu_idle+0xe/0x30
  [ 89.796199] [<ffffffff810beb95>] cpu_startup_entry+0xc5/0x290
  [ 89.796202] [<ffffffff81040fb8>] start_secondary+0x218/0x2c0
  [ 89.796204] ---[ end trace 215922eb1d7267b2 ]---

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sun Jun 22 06:50:04 2014
  HibernationDevice: RESUME=UUID=f1556593-37e9-4257-b375-35949d467b9e
  InstallationDate: Installed on 2014-06-18 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash pcie_aspm=off vt.handoff=7
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JK.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JK
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JK.204:bd01/23/2014:svnASUSTeKCOMPUTERINC.:pnN550JK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JK
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to: