kernel-packages team mailing list archive

[Adrian Patrascu <adrian.patrascu@xxxxxxxxx>]

Chris,

It is true that I haven't posted anything lately, but many others have
taken up the slack. The XPS 13 is my primary computer and I had to switch
back to Windows because of several bugs (including this one) that were
causing me to spend more time troubleshooting than getting actual work
done. Sorry, but I cannot provide any further feedback at the moment. I
will eventually switch back to Ubuntu but, for now, I will now be able to
help troubleshoot.... Of course, there have been plenty of other people
posting updates. It seems incredible that you are still trying to fix this
after so long. I reported it immediately after it happened and while 13.04
was still in beta. You should have been able to just revert the change that
created the problem.

-Adrian


On Tue, Sep 3, 2013 at 8:29 AM, autra <augustin.trancart@xxxxxxxxx> wrote:

> "there hasn't been any activity in it recently"
> Are you kidding me?? :-)
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1169376
>
> Title:
>   XPS13 backlight stopped working after update 3.8.0-18.28
>
> Status in Dell Sputnik:
>   Confirmed
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I'm on 13.04 beta 2 and I've been updating daily. After today's
>   update, I was asked to restart and, after the restart, the backlight
>   stopped working. What's worse is that the backlight is stuck in the
>   lowest possible setting. I can barely see enough to type out this bug
>   report. This is not a hardware problem. When I restart the computer
>   the backlight turns on property  but burns off when the Ubuntu
>   encryption screen comes up (I'm using full disk encryption). Please
>   fix this as soon as possible.
>
>   XPS 13 version: L322x
>   Display version: FHD (1080p)
>   ---
>   ApportVersion: 2.9.2-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  cr45h      1901 F.... pulseaudio
>   DistroRelease: Ubuntu 13.04
>   HibernationDevice: RESUME=UUID=a5d2ab8b-a068-4a69-95a6-b4e955b290f5
>   InstallationDate: Installed on 2013-04-08 (9 days ago)
>   InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64
> (20130402.1)
>   MachineType: Dell Inc. Dell System XPS L322X
>   MarkForUpload: True
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-18-generic
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6
>   RelatedPackageVersions:
>    linux-restricted-modules-3.8.0-18-generic N/A
>    linux-backports-modules-3.8.0-18-generic  N/A
>    linux-firmware                            1.105
>   Tags:  raring
>   Uname: Linux 3.8.0-18-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   dmi.bios.date: 01/22/2013
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A07
>   dmi.board.name: 0PJHXN
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: 0.1
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA07:bd01/22/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
>   dmi.product.name: Dell System XPS L322X
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/dell-sputnik/+bug/1169376/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1169376

Title:
  XPS13 backlight stopped working after update 3.8.0-18.28

Status in Dell Sputnik:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I'm on 13.04 beta 2 and I've been updating daily. After today's
  update, I was asked to restart and, after the restart, the backlight
  stopped working. What's worse is that the backlight is stuck in the
  lowest possible setting. I can barely see enough to type out this bug
  report. This is not a hardware problem. When I restart the computer
  the backlight turns on property  but burns off when the Ubuntu
  encryption screen comes up (I'm using full disk encryption). Please
  fix this as soon as possible.

  XPS 13 version: L322x
  Display version: FHD (1080p)
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cr45h      1901 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=a5d2ab8b-a068-4a69-95a6-b4e955b290f5
  InstallationDate: Installed on 2013-04-08 (9 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130402.1)
  MachineType: Dell Inc. Dell System XPS L322X
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-18-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-18.28-generic 3.8.6
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-18-generic N/A
   linux-backports-modules-3.8.0-18-generic  N/A
   linux-firmware                            1.105
  Tags:  raring
  Uname: Linux 3.8.0-18-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 01/22/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0PJHXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/22/2013:svnDellInc.:pnDellSystemXPSL322X:pvr:rvnDellInc.:rn0PJHXN:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System XPS L322X
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/dell-sputnik/+bug/1169376/+subscriptions