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[Bug 1453533] Missing required logs.


This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1453533

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: vivid

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  USB sound card not detected

Status in linux package in Ubuntu:

Bug description:
  1) Description:	Ubuntu 15.04
  Release:	15.04
  3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04.
  4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic i686
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
   /dev/snd/controlC0:  truman     4558 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun May 10 17:00:08 2015
  InstallationDate: Installed on 2015-05-09 (1 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  PackageArchitecture: all
   PATH=(custom, no user)
  SourcePackage: alsa-driver
  Symptom: audio
  Title: USB sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/16/07
  dmi.bios.vendor: Lenovo
  dmi.bios.version: v2.04
  dmi.board.name: F50X
  dmi.board.vendor: Lenovo
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: LENOVO3000 Y500
  dmi.product.version: 00000000000000000000000000000000
  dmi.sys.vendor: Lenovo
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312

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