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[Bug 1453542] Re: 15.04 with 3.19.0-17 kernel boot failure

 

richard jones, thank you for reporting this and helping make Ubuntu
better. As per http://us.acer.com/ac/en/US/content/drivers an update to
your computer's buggy and outdated BIOS is available (3813). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-3813

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1453542

Title:
  15.04 with 3.19.0-17 kernel boot failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  An Acer Aspire 5920 with Ubuntu 15.04 kernel 3.19.0-17-generic fails boot up going unresponsive very early in the sequence.
  I installed the upstream kernel packages on my Acer Aspire 5920 laptop:
  linux-headers-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
  linux-image-4.1.0-040100rc2-generic_4.1.0-040100rc2.201505032335_amd64.deb
  The machine booted successfully 3 times with warnings about installed packages having unmet dependencies.
  uname -r command confirmed that the expected kernel was running: 4.1.0-040100rc2-generic

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-16-generic 3.19.0-16.16
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  richard    1880 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon May 11 00:49:15 2015
  HibernationDevice: RESUME=UUID=f08d2e82-db26-49b2-b688-4df3cc5f0762
  InstallationDate: Installed on 2015-01-08 (122 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer, inc. Aspire 5920
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=bf544740-121f-4cd5-90fe-07cbe21fd0a2 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-16-generic N/A
   linux-backports-modules-3.19.0-16-generic  N/A
   linux-firmware                             1.143
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-04-24 (16 days ago)
  dmi.bios.date: 03/14/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: v1.3811
  dmi.board.name: Chapala
  dmi.board.vendor: Acer, Inc.
  dmi.board.version: Not Applicable
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer, Inc.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrv1.3811:bd03/14/2008:svnAcer,inc.:pnAspire5920:pvrNotApplicable:rvnAcer,Inc.:rnChapala:rvrNotApplicable:cvnAcer,Inc.:ct1:cvrN/A:
  dmi.product.name: Aspire 5920
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer, inc.

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