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Message #117834
[Bug 1453533] CurrentDmesg.txt
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1453533/+attachment/4394995/+files/CurrentDmesg.txt
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https://bugs.launchpad.net/bugs/1453533
Title:
USB sound card not detected
Status in linux package in Ubuntu:
Confirmed
Bug description:
1) Description: Ubuntu 15.04
Release: 15.04
3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04.
4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic i686
ApportVersion: 2.17.2-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: truman 4558 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun May 10 17:00:08 2015
InstallationDate: Installed on 2015-05-09 (1 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
PackageArchitecture: all
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/16/07
dmi.bios.vendor: Lenovo
dmi.bios.version: v2.04
dmi.board.name: F50X
dmi.board.vendor: Lenovo
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: LENOVO3000 Y500
dmi.product.version: 00000000000000000000000000000000
dmi.sys.vendor: Lenovo
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: truman 1735 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=f078852d-6585-45d9-ba7f-aae7baa04213
InstallationDate: Installed on 2015-05-09 (1 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
MachineType: Lenovo LENOVO3000 Y500
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=16d168a5-42c4-4d93-ae1a-22e069cf3156 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-16-generic N/A
linux-backports-modules-3.19.0-16-generic N/A
linux-firmware 1.143
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: vivid
Uname: Linux 3.19.0-16-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/07
dmi.bios.vendor: Lenovo
dmi.bios.version: v2.04
dmi.board.name: F50X
dmi.board.vendor: Lenovo
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: LENOVO3000 Y500
dmi.product.version: 00000000000000000000000000000000
dmi.sys.vendor: Lenovo
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