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[geetmehta <geet06@xxxxxxxxx>]

apport information

** Attachment added: "UdevLog.txt"
   https://bugs.launchpad.net/bugs/1453533/+attachment/4395006/+files/UdevLog.txt

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https://bugs.launchpad.net/bugs/1453533

Title:
  USB sound card not detected

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  1) Description:	Ubuntu 15.04
  Release:	15.04
  3) Since my internal sound card is not working any longer, I am using a Storite external USB soundcard. It was working perfectly well with Windows, but is giving me problems in Ubuntu 15.04.
  4) The USB device is shown in lsusb but the same is not available in sound preferences. I am unable to get sound output into my headphone.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  Uname: Linux 3.19.0-16-generic i686
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  truman     4558 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun May 10 17:00:08 2015
  InstallationDate: Installed on 2015-05-09 (1 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: USB sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/16/07
  dmi.bios.vendor: Lenovo
  dmi.bios.version: v2.04
  dmi.board.name: F50X
  dmi.board.vendor: Lenovo
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: LENOVO3000 Y500
  dmi.product.version: 00000000000000000000000000000000
  dmi.sys.vendor: Lenovo
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-05-09T23:59:29.657312
  --- 
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  truman     1735 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=f078852d-6585-45d9-ba7f-aae7baa04213
  InstallationDate: Installed on 2015-05-09 (1 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  MachineType: Lenovo LENOVO3000 Y500
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=16d168a5-42c4-4d93-ae1a-22e069cf3156 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-16-generic N/A
   linux-backports-modules-3.19.0-16-generic  N/A
   linux-firmware                             1.143
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  vivid
  Uname: Linux 3.19.0-16-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/16/07
  dmi.bios.vendor: Lenovo
  dmi.bios.version: v2.04
  dmi.board.name: F50X
  dmi.board.vendor: Lenovo
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLenovo:bvrv2.04:bd03/16/07:svnLenovo:pnLENOVO3000Y500:pvr00000000000000000000000000000000:rvnLenovo:rnF50X:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: LENOVO3000 Y500
  dmi.product.version: 00000000000000000000000000000000
  dmi.sys.vendor: Lenovo

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