kernel-packages team mailing list archive

[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1453565

Title:
  package linux-image-3.19.0-17-generic 3.19.0-17.17 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I don't know what happened.  Just installed the kernel and on the
  first boot after it crashed at the login screen when entering in my
  password, the funny thing is that entered the wrong password and it
  took it anyway, and then proceeded to load the desktop manager and
  crashed back to the login screen but by this point I could not see the
  login screen, I only heard the sound that occurs when the login screen
  loads.  I had to hard reboot to get past this but it booted and logged
  in fine after the reboot.

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-17-generic 3.19.0-17.17
  ProcVersionSignature: Ubuntu 3.19.0-17.17-generic 3.19.6
  Uname: Linux 3.19.0-17-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mark       2223 F.... pulseaudio
  Date: Sun May 10 10:43:59 2015
  DuplicateSignature: package:linux-image-3.19.0-17-generic:3.19.0-17.17:subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  InstallationDate: Installed on 2015-04-22 (18 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: ASUSTeK COMPUTER INC. N550JX
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-17-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: linux
  Title: package linux-image-3.19.0-17-generic 3.19.0-17.17 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: Upgraded to vivid on 2015-04-22 (18 days ago)
  dmi.bios.date: 03/05/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JX.204
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JX
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JX.204:bd03/05/2015:svnASUSTeKCOMPUTERINC.:pnN550JX:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JX
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1453565/+subscriptions