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Message #11864
[Bug 1127171] Re: [HP Spectre Ultrabook 14-3200ef] suspend/resume failure
Nicolas Thomas, as per
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5312299#N1196
an update is available for your BIOS (F.16). If you update to this, does
it change anything?
If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
Thank you for your understanding.
** Summary changed:
- [Hewlett-Packard HP Spectre Ultrabook PC] suspend/resume failure
+ [HP Spectre Ultrabook 14-3200ef] suspend/resume failure
** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.16
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https://bugs.launchpad.net/bugs/1127171
Title:
[HP Spectre Ultrabook 14-3200ef] suspend/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
was suspended on power but didn't resume, force shutdown was necessary
ProblemType: KernelOops
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-23-generic 3.5.0-23.35
ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
Uname: Linux 3.5.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.6.1-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: thomas 3400 F.... pulseaudio
Date: Sat Feb 16 12:38:01 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=41537ffe-336a-4c58-8fd6-c58ac4674e1d
InstallationDate: Installed on 2013-01-09 (37 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python3.2mu
MachineType: Hewlett-Packard HP Spectre Ultrabook PC
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-23-generic.efi.signed root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.5.0-23-generic N/A
linux-backports-modules-3.5.0-23-generic N/A
linux-firmware 1.95
SourcePackage: linux
Title: [Hewlett-Packard HP Spectre Ultrabook PC] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 09/07/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1893
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 75.27
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.14:bd09/07/2012:svnHewlett-Packard:pnHPSpectreUltrabookPC:pvr087C120400304E00000120150:rvnHewlett-Packard:rn1893:rvr75.27:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Spectre Ultrabook PC
dmi.product.version: 087C120400304E00000120150
dmi.sys.vendor: Hewlett-Packard
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