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[Bug 1127171] Re: [HP Spectre Ultrabook 14-3200ef] suspend/resume failure

 

Nicolas Thomas, as per
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=us&dlc=en&sw_lang=&product=5312299#N1196
an update is available for your BIOS (F.16). If you update to this, does
it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Thank you for your understanding.

** Summary changed:

- [Hewlett-Packard HP Spectre Ultrabook PC] suspend/resume failure
+ [HP Spectre Ultrabook 14-3200ef] suspend/resume failure

** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.16

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https://bugs.launchpad.net/bugs/1127171

Title:
  [HP Spectre Ultrabook 14-3200ef] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  was suspended on power but didn't resume, force shutdown was necessary

  ProblemType: KernelOops
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-23-generic 3.5.0-23.35
  ProcVersionSignature: Ubuntu 3.5.0-23.35-generic 3.5.7.2
  Uname: Linux 3.5.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thomas     3400 F.... pulseaudio
  Date: Sat Feb 16 12:38:01 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=41537ffe-336a-4c58-8fd6-c58ac4674e1d
  InstallationDate: Installed on 2013-01-09 (37 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python3.2mu
  MachineType: Hewlett-Packard HP Spectre Ultrabook PC
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-23-generic.efi.signed root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-23-generic N/A
   linux-backports-modules-3.5.0-23-generic  N/A
   linux-firmware                            1.95
  SourcePackage: linux
  Title: [Hewlett-Packard HP Spectre Ultrabook PC] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.14
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1893
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 75.27
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.14:bd09/07/2012:svnHewlett-Packard:pnHPSpectreUltrabookPC:pvr087C120400304E00000120150:rvnHewlett-Packard:rn1893:rvr75.27:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Spectre Ultrabook PC
  dmi.product.version: 087C120400304E00000120150
  dmi.sys.vendor: Hewlett-Packard

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