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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

 

Pawan Kartik, as per https://downloadcenter.intel.com/product/50375
/Intel-Desktop-Board-DG31PR an update to your computer's buggy and
outdated BIOS is available (0071). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags removed: kernel-bug
** Tags added: bios-outdated-0071

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https://bugs.launchpad.net/bugs/1453017

Title:
  USB ports do not work in Kubuntu 15.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I gave Kubuntu 15.04 a try and found out that it did not support my
  USB ports. I ran lsusb and it reported as Linux Foundation 1.1 root
  hub. I tried connecting USBs and they did not get recognized. All
  those USBs were in working condition. I tried all the ports, front
  ports and rear ports. No matter where I plug in the USB drivers, they
  are not detected. I suspect this is due to kernel 3.19

  Problem is that my mouse and keyboard are wireless and worse, none of
  them are detected due to the USB receiver not being recognized by the
  OS. However everything worked like charm during live and installation
  session.

  Distro: Kubuntu 15.04

  lsb_release -d:

  Description: Ubuntu 15.04
  Release: 15.04
  --- 
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1565 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1565 F.... pulseaudio
  CasperVersion: 1.360
  DistroRelease: Ubuntu 15.04
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper only-ubiquity cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid initrd=/casper/initrd.lz quiet splash --- BOOT_IMAGE=/casper/vmlinuz.efi
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  RfKill:
   
  Tags:  vivid
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 02/27/2008
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PRG3110H.86A.0047.2008.0227.1745
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DG31PR
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE39516-301
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrPRG3110H.86A.0047.2008.0227.1745:bd02/27/2008:svn:pn:pvr:rvnIntelCorporation:rnDG31PR:rvrAAE39516-301:cvn:ct3:cvr:

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