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Message #119189
[Bug 1456585] AlsaInfo.txt
apport information
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1456585/+attachment/4400164/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1456585
Title:
DELL XPS 13 (9343) Only wireless 5GHz works, but not 2.4GHz
Status in linux package in Ubuntu:
New
Bug description:
This laptop came factory preinstalled with Ubuntu 14.04, but it had
and still has way too many problems.
I have now kernel 3.16.0-37-generic running. The wireless driver is
wl, installed from bcmwl-kernel-source. I have wireless working at
5GHz with good speed, everything well. However, I can't connect to
wireless on 2.4GHz.
Before I had kernel 3.13.0-52-generic, which had the same problem. I
tried kernel 4.1.0-rc2 and rc3, but both failed on installing from
bcmwl-kernel-source.
Trying "iwlist wlan0 freq" I get a list of channels 1-14 at 2.4GHz,
and 32-66 at 5GHz. Still, only the 5GHz works. Other devices in my
house do connect well to the 2.4GHz (from a Fritzbox router).
"iwlist wlan0 scan" has "no scan result" when 5GHz is disabled, and finds one network at 5.18GHz when enabled.
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ullix 1839 F.... pulseaudio
/dev/snd/controlC0: ullix 1839 F.... pulseaudio
CurrentDesktop: MATE
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-20140620-0
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=7b6c248b-36d3-4dcf-9e9e-427d50206af6
InstallationDate: Installed on 2015-04-24 (25 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. XPS 13 9343
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=fda802ca-9257-4fed-bb0d-9f4756dca419 ro pcie_aspm=force radeon.modeset=0 plymouth:debug drm.debug=0xe nouveau.modeset=0 video.use_native_backlight=1 quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 "acpi_osi=Windows 2013"
ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
RelatedPackageVersions:
linux-restricted-modules-3.16.0-37-generic N/A
linux-backports-modules-3.16.0-37-generic N/A
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare scanner sudo tape video
_MarkForUpload: True
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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