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[Bug 1195155] Re: Toshiba Satellite L755 is unable to resume properly from Suspend.

 

Yves Saint-Franc, could you please provide the full computer model as
noted on the sticker?

** Tags added: needs-full-computer-model needs-upstream-testing
regression-potential

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  Toshiba Satellite L755 is unable to resume properly from Suspend.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The computer is able to enter suspend without a problem. However, when
  resuming from suspend, I get a black screen with a glitchy pattern of
  light grey blocks across the top 100-or-so rows of pixels of the
  screen. In addition, the mouse cursor is trapped to the left edge of
  the screen, unable to move horizontally. I have already attempted to
  resolve the issue beforehand using the "custom_ehci" (see
  http://thecodecentral.com/2011/01/18/fix-ubuntu-10-10
  -suspendhibernate-not-working-bug), but nothing improved.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-22-generic 3.8.0-22.33
  ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
  Uname: Linux 3.8.0-22-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  yves       3203 F.... pulseaudio
   /dev/snd/controlC0:  yves       3203 F.... pulseaudio
  Date: Thu Jun 27 01:51:47 2013
  HibernationDevice: RESUME=UUID=dc471d83-9bca-4e94-8e8a-dece1b2a8f29
  InstallationDate: Installed on 2012-12-05 (203 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: TOSHIBA Satellite L755D
  MarkForUpload: True
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic root=UUID=2432cba1-81bd-42f7-a164-c82a3bc74f79 ro resume=UUID=dc471d83-9bca-4e94-8e8a-dece1b2z8f29 quiet splash acpi_osi=Linux vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-22-generic N/A
   linux-backports-modules-3.8.0-22-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: Upgraded to raring on 2013-04-25 (62 days ago)
  dmi.bios.date: 11/23/2011
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.50
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Torpedo
  dmi.board.vendor: AMD
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: AMD
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.50:bd11/23/2011:svnTOSHIBA:pnSatelliteL755D:pvrPSK32U-03L00M:rvnAMD:rnTorpedo:rvrBaseBoardVersion:cvnAMD:ct10:cvrNone:
  dmi.product.name: Satellite L755D
  dmi.product.version: PSK32U-03L00M
  dmi.sys.vendor: TOSHIBA

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