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Message #119737
[Bug 1456585] Re: 14e4:43b1 DELL XPS 13 (9343) Only wireless 5GHz works, but not 2.4GHz
*** This bug is a duplicate of bug 1424676 ***
https://bugs.launchpad.net/bugs/1424676
Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1424676, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.
** This bug has been marked a duplicate of bug 1424676
bcmwl-kernel-source 6.30.223.248+bdcom-0ubuntu2: bcmwl kernel module failed to build with kernel 4.0 [error: ‘STATION_INFO_TX_BITRATE’ undeclared (first use in this function)]
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https://bugs.launchpad.net/bugs/1456585
Title:
14e4:43b1 DELL XPS 13 (9343) Only wireless 5GHz works, but not 2.4GHz
Status in bcmwl package in Ubuntu:
Incomplete
Status in linux package in Ubuntu:
Invalid
Bug description:
This laptop came factory preinstalled with Ubuntu 14.04, but it had
and still has way too many problems.
I have now kernel 3.16.0-37-generic running. The wireless driver is
wl, installed from bcmwl-kernel-source. I have wireless working at
5GHz with good speed, everything well. However, I can't connect to
wireless on 2.4GHz.
Before I had kernel 3.13.0-52-generic, which had the same problem. I
tried kernel 4.1.0-rc2 and rc3, but both failed on installing from
bcmwl-kernel-source.
Trying "iwlist wlan0 freq" I get a list of channels 1-14 at 2.4GHz,
and 32-66 at 5GHz. Still, only the 5GHz works. Other devices in my
house do connect well to the 2.4GHz (from a Fritzbox router).
"iwlist wlan0 scan" has "no scan result" when 5GHz is disabled, and
finds one network at 5.18GHz when enabled.
Network controller [0280]: Broadcom Corporation BCM4352 802.11ac Wireless Network Adapter [14e4:43b1] (rev 03)
Subsystem: Dell Device [1028:0019]
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ullix 1839 F.... pulseaudio
/dev/snd/controlC0: ullix 1839 F.... pulseaudio
CurrentDesktop: MATE
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-20140620-0
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=7b6c248b-36d3-4dcf-9e9e-427d50206af6
InstallationDate: Installed on 2015-04-24 (25 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. XPS 13 9343
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=fda802ca-9257-4fed-bb0d-9f4756dca419 ro pcie_aspm=force radeon.modeset=0 plymouth:debug drm.debug=0xe nouveau.modeset=0 video.use_native_backlight=1 quiet splash pcie_aspm=force radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1 "acpi_osi=Windows 2013"
ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
RelatedPackageVersions:
linux-restricted-modules-3.16.0-37-generic N/A
linux-backports-modules-3.16.0-37-generic N/A
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev sambashare scanner sudo tape video
_MarkForUpload: True
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References