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[Bug 1428184] Re: [Samsung NP305U1A-A05CO] Invisible mouse pointer after resume from suspend

 

I've had the same problem on a HP 255 G2 Notebook.
Also uninstalling upower solves the issue.

(I don't have time to do file a report as I have to ship this computer
to a customer)

** Changed in: linux (Ubuntu)
       Status: Expired => Confirmed

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Title:
  [Samsung NP305U1A-A05CO] Invisible mouse pointer after resume from
  suspend

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I'm using a Samsung NP305U1A-A05CO laptop. After the computer is
  suspended, either by closing the lid, choosing the option on the menu
  or by itself after the defined time, and then when I wake the computer
  the mouse pointer is invisible, however the hardware itself is working
  as mouse position and clicks continue working, only the pointer is
  invisible.

  WORKAROUND: If I switch to a console with Alt+Shit+F1 and switch back
  to X with Alt+Shift+F7 the mouse pointer appears and is back to
  normal.

  WORKAROUND: After installing fglrx 14.50.2 proprietary AMD driver
  (doing the modification explained in
  http://askubuntu.com/a/543836/378463 to avoid ocl-icd-libopencl1/wine
  conflict) including the Catalyst Control Center, the problem is
  resolved and now I can suspend and resume the computer and the mouse
  pointer is visible after wake up as expected.

  ---
  ApportVersion: 2.16.2-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: XFCE
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroRelease: Ubuntu 15.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320] [1002:9806] (prog-if 00 [VGA controller])
     Subsystem: Samsung Electronics Co Ltd Device [144d:c600]
  InstallationDate: Installed on 2015-03-09 (0 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 305U1A
  Package: xorg 1:7.7+7ubuntu2
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-7-generic root=UUID=7728ff72-aa41-4a63-9626-9f8b734c3785 ro persistent quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-7.7-generic 3.19.0
  Tags:  vivid ubuntu reproducible has-workaround
  Uname: Linux 3.19.0-7-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/24/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 06PS.M507.20121024.LEO
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 305U1A/305U1A
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: 06PS
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr06PS.M507.20121024.LEO:bd10/24/2012:svnSAMSUNGELECTRONICSCO.,LTD.:pn305U1A:pvr06PS:rvnSAMSUNGELECTRONICSCO.,LTD.:rn305U1A/305U1A:rvr06PS:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
  dmi.product.name: 305U1A
  dmi.product.version: 06PS
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.59-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.0~rc3-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.0~rc3-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.16.2.901-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.4.0-2ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2
  xserver.bootTime: Mon Mar  9 08:37:13 2015
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.16.2.901-1ubuntu4

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