← Back to team overview

kernel-packages team mailing list archive

[Bug 1457936] Re: Network breaks in several minutess after upgrade to 3.13.0-53-generic

 

Henry Xing, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-a07

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

- I've 2 Dell PCs, and they both have the same problem.
- 
  After upgrade to 3.13.0-53-generic, the PC's network will break in
  several minutes. Unplug and re-plug in the network cable will recover
- the network, but will break again later.
- 
- And I have upgraded the BIOS to latest version:
- sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
- A07
- 01/14/2015
- 
- Revert to 3.13.0.52 can make network recover and work properly.
+ the network, but will break again later. Reverting to 3.13.0.52 can make
+ network recover and work properly.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-52-generic 3.13.0-52.86
  ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-52-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  henryxing   2865 F.... pulseaudio
-  /dev/snd/controlC1:  henryxing   2865 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  henryxing   2865 F.... pulseaudio
+  /dev/snd/controlC1:  henryxing   2865 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri May 22 07:51:29 2015
  DistributionChannelDescriptor:
-  # This is a distribution channel descriptor
-  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
-  canonical-oem-somerville-precise-amd64-20130203-1
+  # This is a distribution channel descriptor
+  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-precise-amd64-20130203-1
  HibernationDevice: RESUME=UUID=1457f3e6-5111-483b-9edb-3172db7f9414
  InstallationDate: Installed on 2014-08-20 (274 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MachineType: Dell Inc. OptiPlex 3020
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=50cc2e8d-78fd-42f6-94f5-cb5e12ab3e42 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-52-generic N/A
-  linux-backports-modules-3.13.0-52-generic  N/A
-  linux-firmware                             1.127.12
+  linux-restricted-modules-3.13.0-52-generic N/A
+  linux-backports-modules-3.13.0-52-generic  N/A
+  linux-firmware                             1.127.12
  RfKill:
-  
+ 
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-09-24 (239 days ago)
  WifiSyslog:
-  
+ 
  dmi.bios.date: 01/14/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 040DDP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/14/2015:svnDellInc.:pnOptiPlex3020:pvr01:rvnDellInc.:rn040DDP:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 3020
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1457936

Title:
  Network breaks in several minutess after upgrade to 3.13.0-53-generic

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After upgrade to 3.13.0-53-generic, the PC's network will break in
  several minutes. Unplug and re-plug in the network cable will recover
  the network, but will break again later. Reverting to 3.13.0.52 can
  make network recover and work properly.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-52-generic 3.13.0-52.86
  ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-52-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  henryxing   2865 F.... pulseaudio
   /dev/snd/controlC1:  henryxing   2865 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri May 22 07:51:29 2015
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  HibernationDevice: RESUME=UUID=1457f3e6-5111-483b-9edb-3172db7f9414
  InstallationDate: Installed on 2014-08-20 (274 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MachineType: Dell Inc. OptiPlex 3020
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=50cc2e8d-78fd-42f6-94f5-cb5e12ab3e42 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-52-generic N/A
   linux-backports-modules-3.13.0-52-generic  N/A
   linux-firmware                             1.127.12
  RfKill:

  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-09-24 (239 days ago)
  WifiSyslog:

  dmi.bios.date: 01/14/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 040DDP
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd01/14/2015:svnDellInc.:pnOptiPlex3020:pvr01:rvnDellInc.:rn040DDP:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 3020
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457936/+subscriptions


References