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Message #120630
[Bug 1452979] Re: [Lenovo W550s] 'Run Firmware Test Suite (fwts) desktop-specific diagnosis tests' test case is always fail.
Gabriel Zhi Chen, as per http://support.lenovo.com/us/en/products
/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w550s an update
to your computer's buggy and outdated BIOS is available (1.07). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-1.07
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https://bugs.launchpad.net/bugs/1452979
Title:
[Lenovo W550s] 'Run Firmware Test Suite (fwts) desktop-specific
diagnosis tests' test case is always fail.
Status in HWE Next Project:
New
Status in linux package in Ubuntu:
Incomplete
Bug description:
CID : 201412-16338 Lenovo W550s (I+N) with 14.04.2 (utopic)
Steps:
1. Install 14.04.2 on W550s
2. Install Plainbox and run test case 'Run FWTS desktop-specific diagnosis tests.'
Expected result:
Test result should be pass.
Actual result:
==================
ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.
FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525891] CPU1: Core temperature above threshold, cpu clock throttled (total
events = 1)
ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.
FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525893] CPU1: Package temperature above threshold, cpu clock throttled (total
events = 1)
ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.
FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525898] CPU3: Package temperature above threshold, cpu clock throttled (total
events = 1)
ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.
FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525899] CPU2: Package temperature above threshold, cpu clock throttled (total
events = 1)
ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.
FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
65.525899] CPU0: Package temperature above threshold, cpu clock throttled (total
events = 1)
ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
throttled to run slower because of over-heating above the critical threshold.
CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
throttling may indicate poor thermal design on the machine.
Found 7 unique errors in kernel log.
==================
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri May 8 00:22:38 2015
InstallationDate: Installed on 2015-05-04 (3 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: u 1541 F.... pulseaudio
/dev/snd/controlC1: u 1541 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=90099d82-a6e3-4f0d-a33d-e2ecc1404a85
InstallationDate: Installed on 2015-05-25 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: LENOVO 20E1Z0X8US
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=2454d0dd-537b-45c0-90d4-51418bf98284 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.16.0-38-generic N/A
linux-backports-modules-3.16.0-38-generic N/A
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/17/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: N11ET26W (1.02 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20E1Z0X8US
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN11ET26W(1.02):bd11/17/2014:svnLENOVO:pn20E1Z0X8US:pvrThinkPadW550s:rvnLENOVO:rn20E1Z0X8US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.name: 20E1Z0X8US
dmi.product.version: ThinkPad W550s
dmi.sys.vendor: LENOVO
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