kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #120633
[Bug 1453029] Re: Tried to login, GUI locked up. Did reboot & was presented with several messages : general protection fault: 0000 [#31] SMP
** Description changed:
- I noticed a problem last week where my GUI locked up while I was trying
- to unlock it. At the time I was unable to get the system to generate a
- report or find anything obvious to me in the logs, though I am no
- expert. I did manage to enable some more analysis tools for next time
- and it seems that next time has just occurred.
+ Today I tried to login to the system. The screen progressed passed the
+ password entry but failed to display the desktop background, the side
+ bar or the top bar. I left it for a few minutes while I got a coffee but
+ it was still in the same state when I returned. I managed to SSH in but
+ failed to do much else. When I tried to take a look at what was going on
+ with top I got a message about a Segmentation fault. I then tried ps and
+ the ssh session locked up.
- Today I tried to login to the system. The screen progressed passed the
- password entry but failed to display the desktop background, the side
- bar or the top bar. I left it for a few minutes while I got a coffee
- but it was still in the same state when I returned. Thinking it might
- just be the GUI locked up, as it seemed to be last week, I tried to ssh
- in from another machine.
-
- tt@172.16.20.39's password:
- Welcome to Ubuntu 14.04.2 LTS (GNU/Linux 3.16.0-37-generic x86_64)
-
- * Documentation: https://help.ubuntu.com/
-
- Last login: Fri May 1 12:46:41 2015 from 172.16.20.98
-
-
- tt@tt-ul-dt:~$
- tt@tt-ul-dt:~$
- tt@tt-ul-dt:~$ top
- Segmentation fault
- tt@tt-ul-dt:~$ ps
-
- As you can see, I managed to SSH in but failed to do much else. When I
- tried to take a look at what was going on with top I got a message about
- a Segmentation fault. I then tried ps thinking that might be a simpler
- program and able to show me something. That seemed to lock up the ssh
- session.
-
- Next I did a quick Google to see what I might be able to do remotely to
- help debug things. Nothing helpful presented itself to me so I did Ctrl
- + Alt + F4 to try and get access via one of the other virtual terminal
- things. I was able to enter my username and password but as soon as I
- had done so I seemed to get some sort of log trace on the screen. It
- mentioned the USB mouse I had being connected. I was not able to enter
+ I was able to enter my username and password at a vt but as soon as I
+ had done so I seemed to get some sort of log trace on the screen. It
+ mentioned the USB mouse I had being connected. I was not able to enter
any commands so instead I tried unplugging and reconnecting the USB
- memory stick I had. I could see it registering in the trace. I did the
+ memory stick I had. I could see it registering in the trace. I did the
same with a USB temperature probe and could see it connect too.
- After that I figured a clean shutdown was about the best I could do. I
- found http://askubuntu.com/questions/53263/shut-down-computer-from-
- keyboard and started the Alt + SysRq + r, e, i, s, u, o. The first two
- of three keys reported that they were disabled but after that it seemed
- to work.
-
- After the shutdown, I left the machine till 09:01 and powered it on
- again. It booted, I logged in and was then presented with several
- "System program problem detected" messages. I am now trying to work
- through them in the sequence they were presented.
-
- $ lsb_release -rd
- Description: Ubuntu 14.04.2 LTS
- Release: 14.04
-
- ProblemType: KernelOops
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1
- ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9
- Uname: Linux 3.16.0-37-generic x86_64
- Annotation: Your system might become unstable now and might need to be restarted.
- ApportVersion: 2.14.1-0ubuntu3.10
- Architecture: amd64
- Date: Fri May 8 02:20:53 2015
- Failure: oops
- InstallationDate: Installed on 2015-03-12 (56 days ago)
- InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
- SourcePackage: linux-lts-utopic
- Title: general protection fault: 0000 [#31] SMP
- UpgradeStatus: No upgrade log present (probably fresh install)
- ---
+ ---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: thomasthorne 2648 F.... pulseaudio
- /dev/snd/controlC0: thomasthorne 2648 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: thomasthorne 2648 F.... pulseaudio
+ /dev/snd/controlC0: thomasthorne 2648 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3c3104a1-5ead-4ebf-b2df-f9397f572dca
InstallationDate: Installed on 2015-03-12 (74 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
- eth0 no wireless extensions.
-
- lo no wireless extensions.
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H81M-DS2V
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
- linux-restricted-modules-3.16.0-38-generic N/A
- linux-backports-modules-3.16.0-38-generic N/A
- linux-firmware 1.127.12
+ linux-restricted-modules-3.16.0-38-generic N/A
+ linux-backports-modules-3.16.0-38-generic N/A
+ linux-firmware 1.127.12
RfKill:
-
+
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mock plugdev sambashare sudo
WifiSyslog:
-
+
_MarkForUpload: True
dmi.bios.date: 06/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-DS2V:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H81M-DS2V
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1453029
Title:
Tried to login, GUI locked up. Did reboot & was presented with
several messages : general protection fault: 0000 [#31] SMP
Status in linux package in Ubuntu:
Incomplete
Bug description:
Today I tried to login to the system. The screen progressed passed the
password entry but failed to display the desktop background, the side
bar or the top bar. I left it for a few minutes while I got a coffee
but it was still in the same state when I returned. I managed to SSH
in but failed to do much else. When I tried to take a look at what was
going on with top I got a message about a Segmentation fault. I then
tried ps and the ssh session locked up.
I was able to enter my username and password at a vt but as soon as I
had done so I seemed to get some sort of log trace on the screen. It
mentioned the USB mouse I had being connected. I was not able to enter
any commands so instead I tried unplugging and reconnecting the USB
memory stick I had. I could see it registering in the trace. I did the
same with a USB temperature probe and could see it connect too.
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: thomasthorne 2648 F.... pulseaudio
/dev/snd/controlC0: thomasthorne 2648 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3c3104a1-5ead-4ebf-b2df-f9397f572dca
InstallationDate: Installed on 2015-03-12 (74 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H81M-DS2V
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-37-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.16.0-38-generic N/A
linux-backports-modules-3.16.0-38-generic N/A
linux-firmware 1.127.12
RfKill:
Tags: trusty
Uname: Linux 3.16.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin mock plugdev sambashare sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 06/19/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H81M-DS2V
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnGigabyteTechnologyCo.,Ltd.:pnH81M-DS2V:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: H81M-DS2V
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1453029/+subscriptions
References
