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Message #120794
[Bug 1423608] Re: [Dell Precision M3800] suspend/resume failure when lid open/closed [non-free: nvidia]
champost, as per http://www.dell.com/support/home/us/en/19/product-
support/product/precision-m3800-workstation/drivers an update to your
computer's buggy and outdated BIOS is available (A09). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Description changed:
- This bugs symptoms look very similar to others on Launchpad.
+ This bugs symptoms look very similar to others on Launchpad.
Basically the computer (under 14.04 distro) fails to resume after suspending when closing the lid. It happens every now and then and after a week or two EVERY suspend results in a failure to resume. I tried a few different Nvidia drivers (331, 331-updates, X.org) and changed the kernel a few times. I have tried to keep this bug report free from the all the different (and confusing) trials so this bug corresponds to one of the latest kernels (3.16.0-30-generic) and the recommended Nvidia driver.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
NonfreeKernelModules: nvidia
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
Date: Thu Feb 19 10:01:22 2015
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1423324748
Failure: suspend/resume
InstallationDate: Installed on 2012-04-02 (1052 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
InterpreterPath: /usr/bin/python3.4
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron:
- TERM=linux
- PATH=(custom, no user)
+ TERM=linux
+ PATH=(custom, no user)
SourcePackage: linux-lts-utopic
Title: suspend/resume failure [non-free: nvidia]
UpgradeStatus: Upgraded to trusty on 2014-11-06 (105 days ago)
UserGroups:
- ---
+ ---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: aham 2287 F.... pulseaudio
- /dev/snd/controlC1: aham 2287 F.... pulseaudio
- /dev/snd/pcmC1D0c: aham 2287 F...m pulseaudio
- /dev/snd/pcmC1D0p: aham 2287 F...m pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: aham 2287 F.... pulseaudio
+ /dev/snd/controlC1: aham 2287 F.... pulseaudio
+ /dev/snd/pcmC1D0c: aham 2287 F...m pulseaudio
+ /dev/snd/pcmC1D0p: aham 2287 F...m pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=81558bef-b616-4e06-b864-56688bf5b927
InstallationDate: Installed on 2012-04-02 (1148 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. Dell Precision M3800
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=d6596aa5-b90f-4e07-8e4b-f2d0e2cfa261 ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-52-generic N/A
- linux-backports-modules-3.13.0-52-generic N/A
- linux-firmware 1.127.12
+ linux-restricted-modules-3.13.0-52-generic N/A
+ linux-backports-modules-3.13.0-52-generic N/A
+ linux-firmware 1.127.12
Tags: trusty
Uname: Linux 3.13.0-52-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-11-06 (201 days ago)
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers
_MarkForUpload: True
dmi.bios.date: 12/18/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/18/2013:svnDellInc.:pnDellPrecisionM3800:pvrA02:rvnDellInc.:rnDellPrecisionM3800:rvrA02:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.
- ---
- ApportVersion: 2.14.1-0ubuntu3.11
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: aham 2287 F.... pulseaudio
- /dev/snd/controlC1: aham 2287 F.... pulseaudio
- /dev/snd/pcmC1D0c: aham 2287 F...m pulseaudio
- /dev/snd/pcmC1D0p: aham 2287 F...m pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.04
- EcryptfsInUse: Yes
- HibernationDevice: RESUME=UUID=81558bef-b616-4e06-b864-56688bf5b927
- InstallationDate: Installed on 2012-04-02 (1148 days ago)
- InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
- MachineType: Dell Inc. Dell Precision M3800
- NonfreeKernelModules: wl
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=d6596aa5-b90f-4e07-8e4b-f2d0e2cfa261 ro quiet splash
- ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
- RelatedPackageVersions:
- linux-restricted-modules-3.13.0-52-generic N/A
- linux-backports-modules-3.13.0-52-generic N/A
- linux-firmware 1.127.12
- Tags: trusty
- Uname: Linux 3.13.0-52-generic x86_64
- UpgradeStatus: Upgraded to trusty on 2014-11-06 (201 days ago)
- UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers
- _MarkForUpload: True
- dmi.bios.date: 12/18/2013
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: A02
- dmi.board.name: Dell Precision M3800
- dmi.board.vendor: Dell Inc.
- dmi.board.version: A02
- dmi.chassis.type: 8
- dmi.chassis.vendor: Dell Inc.
- dmi.chassis.version: Not Specified
- dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/18/2013:svnDellInc.:pnDellPrecisionM3800:pvrA02:rvnDellInc.:rnDellPrecisionM3800:rvrA02:cvnDellInc.:ct8:cvrNotSpecified:
- dmi.product.name: Dell Precision M3800
- dmi.product.version: A02
- dmi.sys.vendor: Dell Inc.
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404881/+files/WifiSyslog.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404879/+files/UdevDb.txt
** Attachment removed: "UdevLog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404880/+files/UdevLog.txt
** Attachment removed: "RfKill.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404878/+files/RfKill.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404877/+files/PulseList.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404876/+files/ProcModules.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404875/+files/ProcInterrupts.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404874/+files/ProcEnviron.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404873/+files/ProcCpuinfo.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404872/+files/Lsusb.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404871/+files/Lspci.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404870/+files/IwConfig.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404869/+files/CurrentDmesg.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404868/+files/CRDA.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404867/+files/BootDmesg.txt
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1423608/+attachment/4404866/+files/AlsaInfo.txt
** Tags added: bios-outdated-a09
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1423608
Title:
[Dell Precision M3800] suspend/resume failure when lid open/closed
[non-free: nvidia]
Status in linux package in Ubuntu:
Incomplete
Bug description:
This bugs symptoms look very similar to others on Launchpad.
Basically the computer (under 14.04 distro) fails to resume after suspending when closing the lid. It happens every now and then and after a week or two EVERY suspend results in a failure to resume. I tried a few different Nvidia drivers (331, 331-updates, X.org) and changed the kernel a few times. I have tried to keep this bug report free from the all the different (and confusing) trials so this bug corresponds to one of the latest kernels (3.16.0-30-generic) and the recommended Nvidia driver.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
NonfreeKernelModules: nvidia
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
Date: Thu Feb 19 10:01:22 2015
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1423324748
Failure: suspend/resume
InstallationDate: Installed on 2012-04-02 (1052 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
InterpreterPath: /usr/bin/python3.4
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron:
TERM=linux
PATH=(custom, no user)
SourcePackage: linux-lts-utopic
Title: suspend/resume failure [non-free: nvidia]
UpgradeStatus: Upgraded to trusty on 2014-11-06 (105 days ago)
UserGroups:
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: aham 2287 F.... pulseaudio
/dev/snd/controlC1: aham 2287 F.... pulseaudio
/dev/snd/pcmC1D0c: aham 2287 F...m pulseaudio
/dev/snd/pcmC1D0p: aham 2287 F...m pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=81558bef-b616-4e06-b864-56688bf5b927
InstallationDate: Installed on 2012-04-02 (1148 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. Dell Precision M3800
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=d6596aa5-b90f-4e07-8e4b-f2d0e2cfa261 ro quiet splash
ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
RelatedPackageVersions:
linux-restricted-modules-3.13.0-52-generic N/A
linux-backports-modules-3.13.0-52-generic N/A
linux-firmware 1.127.12
Tags: trusty
Uname: Linux 3.13.0-52-generic x86_64
UpgradeStatus: Upgraded to trusty on 2014-11-06 (201 days ago)
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers
_MarkForUpload: True
dmi.bios.date: 12/18/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/18/2013:svnDellInc.:pnDellPrecisionM3800:pvrA02:rvnDellInc.:rnDellPrecisionM3800:rvrA02:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A02
dmi.sys.vendor: Dell Inc.
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References
