← Back to team overview

kernel-packages team mailing list archive

[Bug 1458373] Re: Updating to kernel 3.13.0.53 causes kernel panic on login

 

Dillon, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-5.11

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: regression-update

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1458373

Title:
  Updating to kernel 3.13.0.53 causes kernel panic on login

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Updating from kernel 3.13.0.49 to 3.13.0.53 causes system to crash
  after successful login. Mem test ran with no errors. Reverting to old
  kernel fixes bug. kern.log attached - crash occured after system
  restart on 24 May at approximately 10:30.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-49-generic 3.13.0-49.83
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Uname: Linux 3.13.0-49-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  dillon     2973 F.... pulseaudio
   /dev/snd/controlC0:  dillon     2973 F.... pulseaudio
   /dev/snd/controlC1:  dillon     2973 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun May 24 12:19:29 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-07-16 (311 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: HP-Pavilion BN399AV-ABA p6350z
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=UUID=aee745b7-5d9c-4a02-a985-4a2da905f54e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-49-generic N/A
   linux-backports-modules-3.13.0-49-generic  N/A
   linux-firmware                             1.127.12
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/26/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.11
  dmi.board.name: ALOE
  dmi.board.vendor: FOXCONN
  dmi.board.version: 1.01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.11:bd03/26/2010:svnHP-Pavilion:pnBN399AV-ABAp6350z:pvr:rvnFOXCONN:rnALOE:rvr1.01:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: BN399AV-ABA p6350z
  dmi.sys.vendor: HP-Pavilion

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1458373/+subscriptions


References