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[Bug 1459651] Re: package linux-image-3.19.0-18-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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Title:
  package linux-image-3.19.0-18-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have A DEll Inspiron 9200 each time i try installing Ubuntu 15:04 i
  can not update or connect to WIFI

  ProblemType: Package
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-18-generic (not installed)
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic i686
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  victor     1813 F.... pulseaudio
  Date: Thu May 28 22:14:58 2015
  DuplicateSignature: package:linux-image-3.19.0-18-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=aad990c1-4dcb-49bc-b5ac-18ce19f80c89
  InstallationDate: Installed on 2015-05-28 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: Dell Inc. Inspiron 9200
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.19.0-18-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/01/2005
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd02/01/2005:svnDellInc.:pnInspiron9200:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 9200
  dmi.sys.vendor: Dell Inc.

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References