← Back to team overview

kernel-packages team mailing list archive

[Bug 1459985] Re: r8169 ethernet stops working after a while

 

Ville Ranki, thank you for reporting this and helping make Ubuntu
better. As per http://support.lenovo.com/us/en/products/laptops-and-
netbooks/thinkpad-edge-laptops/thinkpad-edge-e540 an update to your
computer's buggy and outdated BIOS is available (2.19). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-2.19

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1459985

Title:
  r8169 ethernet stops working after a while

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a lenovoE540  laptop with a r8169 wired onboard ethernet. When
  the computer is started, ethernet works fine for about 20-30 minutes.
  After that network stops working.

  dmesg shows that initially the link is up and stays up:

  [   41.806656] r8169 0000:04:00.0 eth0: link up

  There are no other networking related messages. Networking starts
  working again if I disconnect and connect again the cable. After this
  networking works until computer is shut down.

  This is reproducible and happens to me every day. There are also other
  reports on r8169 issues but I didn't find a matching bug report on
  launchpad. This happens only to this computer on network, so I doubt
  it's a DHCP or other network misconfiguration issue.

  http://askubuntu.com/questions/615423/ethernet-connection-randomly-
  disconnects-after-transmit-queue-0-timed-out

  http://forums.linuxmint.com/viewtopic.php?f=90&t=177544

  https://bugs.launchpad.net/ubuntu/+source/linux-backports-
  modules-3.0.0/+bug/839393

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-18-generic 3.19.0-18.18
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Uname: Linux 3.19.0-18-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vranki     2683 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  Date: Fri May 29 12:48:08 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=71d76087-3fdf-4f57-a0f4-0b128be4d386
  InstallationDate: Installed on 2015-02-12 (105 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: LENOVO 20C600LLMS
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=e114ca99-f1c7-450f-a4a5-553075d92b7c ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-18-generic N/A
   linux-backports-modules-3.19.0-18-generic  N/A
   linux-firmware                             1.143.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-05-12 (16 days ago)
  dmi.bios.date: 03/04/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J9ET98WW (2.18 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20C600LLMS
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrJ9ET98WW(2.18):bd03/04/2015:svnLENOVO:pn20C600LLMS:pvrThinkPadEdgeE540:rvnLENOVO:rn20C600LLMS:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20C600LLMS
  dmi.product.version: ThinkPad Edge E540
  dmi.sys.vendor: LENOVO

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1459985/+subscriptions


References