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[Bug 1460088] Re: Backlight control does not work on Asus Zenbook Pro UX501JW / Nvidia Geforce GTX 960M

 

ishbalai, just to clarify, my meaning is using open source drivers only
(i.e. no proprietary nvidia drivers installed).

>"So it may be another bug..."

It is considered another bug when one uses the nvidia proprietary driver, and is not the scope of this report. You are welcome to file a new report on that via a terminal:
ubuntu-bug xorg

Please feel free to subscribe me to it.

Regarding only using the default open source drivers, the issue you are
reporting is an upstream one. Could you please report this problem to
the appropriate mailing list (linux-input) by following the instructions
verbatim at https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked via http://vger.kernel.org/vger-
lists.html . It can take a day for the new e-mail to show up in the
respective archive.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

** Description changed:

- Hello!
+ When using the default open source drivers, backlight control does not
+ work via keyboard hotkeys on Asus Zenbook Pro UX501JW.
  
- Backlight control does not work on Asus Zenbook Pro UX501JW / Nvidia
- Geforce GTX 960M.
+ WORKAROUND: The backlight can be manually set while running on the
+ integrated intel graphics (not with hotkeys).
  
- What I mean by this is that the hotkeys for the backlight does not do
- anything. The backlight can be manually set while running on the
- integrated intel graphics. (Not with hotkeys).
- 
- The nvidia GPU is not detected until Nvidias official drivers are
- installed. And after installing that driver (any version) the backlight
- can not be changed at all.
- 
- I hope this can be solved!
- --- 
+ ---
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  ubuntu     2154 F.... pulseaudio
-  /dev/snd/controlC0:  ubuntu     2154 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     2154 F.... pulseaudio
+  /dev/snd/controlC0:  ubuntu     2154 F.... pulseaudio
  CasperVersion: 1.360
  DistroRelease: Ubuntu 15.04
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: ASUSTeK COMPUTER INC. N501JW
  Package: linux (not installed)
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/hostname.seed cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash ---
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  PulseList:
-  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
-  No PulseAudio daemon running, or not running as session daemon.
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-15-generic N/A
-  linux-backports-modules-3.19.0-15-generic  N/A
-  linux-firmware                             1.143
+  linux-restricted-modules-3.19.0-15-generic N/A
+  linux-backports-modules-3.19.0-15-generic  N/A
+  linux-firmware                             1.143
  Tags:  vivid
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 01/14/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N501JW.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N501JW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN501JW.203:bd01/14/2015:svnASUSTeKCOMPUTERINC.:pnN501JW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN501JW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N501JW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Summary changed:

- Backlight control does not work on Asus Zenbook Pro UX501JW / Nvidia Geforce GTX 960M
+ [Asus Zenbook Pro UX501JW] Backlight control via hotkeys does not work

** Tags added: kernel-bug-exists-upstream-4.1-rc5

-- 
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https://bugs.launchpad.net/bugs/1460088

Title:
  [Asus Zenbook Pro UX501JW] Backlight control via hotkeys does not work

Status in linux package in Ubuntu:
  Triaged

Bug description:
  When using the default open source drivers, backlight control does not
  work via keyboard hotkeys on Asus Zenbook Pro UX501JW.

  WORKAROUND: The backlight can be manually set while running on the
  integrated intel graphics (not with hotkeys).

  ---
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     2154 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     2154 F.... pulseaudio
  CasperVersion: 1.360
  DistroRelease: Ubuntu 15.04
  LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: ASUSTeK COMPUTER INC. N501JW
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/hostname.seed cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid boot=casper quiet splash ---
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  Tags:  vivid
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 01/14/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N501JW.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N501JW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN501JW.203:bd01/14/2015:svnASUSTeKCOMPUTERINC.:pnN501JW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN501JW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N501JW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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